Senior Analyst, Regional Excellence

Job Summary

Responsibilities

• Financial System Enhancements, Role Configuration, Automations and Upgrades:
• Implement initiatives in the region in coordination with global process teams, identify potential integration impacts of system solutions; lead workstreams as assigned
• Collaborate with cross functional teams to ensure financial systems are integrated and meet business needs
• Document business requirements for various financial modules and systems (SAP S4/Hana: Security - User/Role Optimization, General Ledger, AP, Fiori, Reporting, VIM, Accrual Engine, Workflow Other systems: SAC, RPA, AI, Dashboards, etc.)
• Develop and maintain documentation of financial systems, including policies, procedures, and user guides.
• Test and validate system upgrades, reports, and data integrations
• Act as regional coordinator for regional communications, training and change management initiatives as needed
• Train finance staff and business partners on new system workflows and best practices
• Identify any automation opportunities that can prevent issues or create efficiencies and assist in bringing those recommendations to fruition
• Monitor and analyze system performance to identify and resolve issues
• Research and stay up to date with industry trends and technology developments to recommend and implement tools to enhance efficiency globally
• Internal Control Compliance:
• Perform various internal/JSOX controls including security/role monitoring, firefighter usage assessment, change analysis, etc.
• Support audits, compliance reviews, and internal control testing by providing documentation and analysis
• Prepare reports/dashboards from Governance, Risk & Compliance module to assess and mitigate risks
• Service Management:
• Troubleshoot and resolve daily user support tickets and errors
• Prepare and provide input to monthly dashboard report to Head of Regional Excellence as needed
• Assists agents and end-users within Service Now portal. Ensure all inquiries are resolved within SLA guidelines
• Execute monthly reporting of Service Now tickets categorizing the resolved and open tickets, looking for trends and improvement opportunities
• Make recommendations for preventing issues in the future by analyzing root causes and assisting in bringing those recommendations to fruition -Ensure Knowledge Base articles are up to date including work instructions, policies and procedures, training, forms, etc., and links to intranet/share point are working as expected
• Collaborate with global and regional teams to maintain intranet and share point sites
• Cross training and Development:
• Cross train in various areas of system support (SAP, MDG, RPA). Provide rotational, assigned, and/or backup support as needed
• Make recommendations for preventing issues in the future by analyzing root causes and assisting in bringing those recommendations to fruition
• Ensure Knowledge Base articles are up to date including work instructions, policies and procedures, training, forms, etc., and links to intranet/share point are working as expected
• Continued

Qualifications

• Education Qualifications Bachelor's Degree Finance, Accounting, IT or other related area of study required Experience Qualifications 4 or More Years Business analysis, financial systems, IT or other related areas required In-depth knowledge of SAP required Proficiency in Excel, Word, Powerpoint required In-depth knowledge of VIM, RPA, and Master Data preferred Working knowledge with Service Now or other ticketing systems preferred Proven track record of issue resolution preferred Exposure to pharmaceutical industry and PHARMA guidelines preferred Travel Requirements Ability to travel up to 5% of the time. Travel for training on infrequent basis - once per year on average
• Education Qualifications
• Bachelor's Degree Finance, Accounting, IT or other related area of study required
• Qualifications
• 4 or More Years Business analysis, financial systems, IT or other related areas required
• In-depth knowledge of SAP required
• Proficiency in Excel, Word, Powerpoint required
• Experience
• Travel Requirements
• Ability to travel up to 5% of the time. Travel for training on infrequent basis - once per year on average
• Additional Information
• Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
• USD$92,160.00 - USD$138,240.00
• Download Our Benefits Summary PDF

Additional Information

Preferred Qualifications

• In-depth knowledge of VIM, RPA, and Master Data preferred
• Working knowledge with Service Now or other ticketing systems preferred
• Proven track record of issue resolution preferred
• Exposure to pharmaceutical industry and PHARMA guidelines preferred