Senior Analyst, Performance Reporting
Role Overview
Develops and maintains business-performance reporting for Commercial Management and the wider organization.
The description states regular employment, 35 hours per week, daytime schedule, and a flexible hybrid work approach.
Key Skills for This Role
Full Job Posting
Role overview
Develops and maintains business-performance reporting for Commercial Management and the wider organization.
The description states regular employment, 35 hours per week, daytime schedule, and a flexible hybrid work approach.
Responsibilities
- Conduct advanced data analysis, modelling, data mining, and visualization.
- Develop performance reports and presentations to track contractual performance, team performance, and key performance indicators.
- Create and facilitate training to implement and mature performance-reporting practices and dashboards.
- Prepare executive briefings on performance results, trends, risks, and opportunities.
- Support an inclusive, respectful, and accessible work and service environment and participate in the TTC Customer Service Ambassador Program.
Qualifications
- Relevant post-secondary diploma or degree and performance-reporting experience, or equivalent education, training, and experience.
- Experience developing measurable business metrics, targets, benchmarks, and outcomes aligned with organizational plans and priorities.
- Extensive financial and operational data analysis, modelling, reporting, and presentation experience supporting enterprise-level decisions.
- Knowledge of project-management methodologies and experience managing projects.
- Business intelligence and analytics platform experience; hands-on Power BI experience is essential.
- Experience assessing, designing, developing, and implementing multi-department e-learning programs.
- Expert knowledge of Excel, PowerPoint, and Word; strong quantitative and problem-solving skills.
- Knowledge of segmentation, clustering, and advanced analytics; SAP experience is an asset.
Skills
- Office technology and software; analytical skills; communication across media; industry knowledge; interpersonal communication.
Benefits and work approach
- TTC describes a flexible hybrid approach, pension plan, health and dental coverage, and professional development opportunities.
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