Senior Analyst or Analyst, Grid & Market Application

Role overview

Workplace

• The posting describes a hybrid schedule: office attendance Tuesday through Thursday, with Mondays and Fridays flexible.
• The role requires travel to a NW Calgary worksite that is not accessible by public transit.

Accountabilities

• Build understanding of Alberta’s restructured energy market and tools and processes used for real-time operations.
• Work with stakeholders to determine solutions and represent system controllers’ and real-time managers’ needs.
• Act as a subject matter expert in software and processes for real-time grid and market operations.
• Maintain and enhance software and processes through product improvement initiatives.
• Conduct user acceptance testing of market software solutions in production environments.
• Resolve real-time incidents involving MMS and related solutions, analyze root causes, and develop mitigations or fixes.
• Provide support outside regular business hours when needed for emergencies.
• Facilitate change management between subject-matter experts and software development teams.

Required qualifications

• Have a diploma in Electrical Engineering Technology or equivalent; equivalent experience will be considered.
• Bring at least 5 years of electrical system operations experience.
• Bring at least 5 years of software lifecycle management and quality assurance experience, including staged delivery and pre-production environments.
• Bring at least 5 years of experience analyzing and implementing business processes.
• Have experience with integrated requirements, test, and traceability systems such as Azure DevOps.
• Have experience interpreting regulatory requirements and auditing solutions for compliance.
• Have strong communication and documentation skills, and proficiency with Microsoft 365.
• Demonstrate conflict resolution, change management, adaptability, resilience, and systematic attention to detail.
• Be able to travel to the NW Calgary worksite.

Preferred qualification

• Additional certification such as C.E.T., R.E.T., P. Tech, or P. Eng. is preferred.

Work schedule

• The team is in the office Tuesday, Wednesday, and Thursday; Mondays and Fridays are flexible for work location.
• The role may require engagement outside regular business hours to mitigate emergencies.

Compensation and benefits

• The posting describes a competitive salary, paid vacation, flex time, health and dental benefits, mental health support, a defined contribution pension plan, and learning opportunities.