Senior Analyst, E- Commerce

Role overview

Workplace and location

• Remote work is available; the posting also states that the East Coast is required.

Responsibilities

• Own website and mobile-app analytics and reporting, including dashboards, KPI frameworks, and scheduled performance reports.
• Analyze the customer journey from discovery and browsing through ordering and repeat purchase; quantify drop-off and revenue impact.
• Identify conversion friction and growth opportunities; develop test hypotheses, support A/B and multivariate tests, and report results.
• Measure campaigns, promotions, product launches, and rewards performance against baselines by market and channel.
• Analyze product, category, onsite search, and traffic sources to inform merchandising, content, and marketing calendar priorities.
• Partner with analytics, CRM, digital experience, and IT on tagging, data quality, and governance; present insights to leadership.

Required qualifications

• At least 4–5 years of experience in e-commerce, digital, web, or product analytics.
• Proficiency with GA4 or Adobe Analytics, SQL, and advanced Excel.
• Experience building dashboards and reports in Power BI, Tableau, or a similar tool.
• Working knowledge of A/B and multivariate testing methods, funnel analysis, and clickstream analysis.
• Strong analytical, communication, problem-solving, collaboration, and organizational skills; ability to explain recommendations to non-technical partners.
• Flexibility to work some nights and weekends.

Preferred qualifications

• Bachelor's degree in Analytics, Marketing, Business, Statistics, Economics, or a related field, or equivalent experience.
• Experience with Snowflake, customer data platforms, tag management, and mobile app analytics.
• Experience in retail, CPG, healthcare, or other highly regulated industries; familiarity with loyalty or rewards program data.

Compensation and benefits

• Salary is commensurate with experience.
• A benefits package including paid time off is offered.