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indeed

Senior Analyst, Data Delivery and Enablement

PSP Investments
Montréal, CAN
Full-time
Senior
Hybrid
Discovered 4 days ago
Application supportPlatform operationsProduction supportSimCorp OneSimCorp DimensionIncident management

Full Job Posting

About PSP Investments

PSP Investments is a Canadian pension investor with offices in Montréal, Ottawa, New York, London, and Hong Kong.

The organization invests funds for federal public-service, Canadian Forces, Royal Canadian Mounted Police, and Reserve Force pension plans.

About the Team and Role

The role reports to the Senior Manager, Data Delivery and Enablement, and contributes to the Business Operations Servicing and Enablement team.

The team supports business and operations platforms, data availability and quality, technology vendor relationships, operational readiness, go-live support, and the SimCorp One ecosystem.

The Senior Analyst helps ensure the reliability, performance, and evolution of platforms supporting investment activities.

Responsibilities

  • Gather and manage requirements for platform operations, performance, and evolution; lead analysis to improve stability, automation, and operational resilience.
  • Oversee SimCorp One daily operations, including batch job groups, portfolio calculations, interfaces, services, and data availability.
  • Coordinate interventions and platform dependencies to support business continuity and consistent service delivery.
  • Act as the primary contact for platform issues with vendors, technology partners, and internal teams.
  • Assess new releases and features and participate in change management and go-live activities.
  • Contribute to technical and regression testing, environment preparation, and operational readiness.
  • Document and maintain support procedures and the knowledge base.
  • Improve support models, operational processes, escalations, and operating standards.
  • Provide subject matter support and participate in team planning, prioritization, reviews, and continuous improvement.

What You’ll Need

  • Bachelor’s degree in information technology, computer science, business administration, or a relevant discipline.
  • At least three years of relevant experience in application support, platform operations, technology service management, or investment systems.
  • Experience supporting business-critical production solutions; knowledge of incident, problem, change, release, and operational support management.
  • Experience implementing operational controls, monitoring mechanisms, dashboards, or performance indicators.
  • Experience collaborating with technology vendors and multidisciplinary teams.
  • Ability to turn recurring operational issues into sustainable platform, process, or control improvements.
  • Bilingualism in English and French is required.
  • Investment management platforms such as SimCorp Dimension or SimCorp One are an asset.
  • SQL and familiarity with Azure DevOps, ServiceNow, or equivalent tools are assets.

Workplace

  • The benefits description states that the role follows a hybrid work model with four in-office days, Monday through Thursday.
  • The posting says temporary work from another location may be available under the applicable policy.

Rewards and Benefits

  • The posting describes competitive total rewards, salary and incentive-pay eligibility, career development, group insurance, pension plans, and virtual healthcare and wellness programs.
  • Other listed benefits include paid family leave, family-building support, vacation days, and summer Friday afternoons off.

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