Senior Analyst, Business Systems

Responsibilities:

• Partner with business and technology stakeholders to analyze processes, define requirements, and shape technology and AI-enabled solutions that support Clinical Development Operations objectives.
• Lead discovery, process optimization, and future-state design efforts, translating business needs into scalable workflows, information models, system enhancements, and operational improvements.
• Evaluate and recommend technology, automation, and AI-enabled capabilities that improve efficiency, enhance business processes, and deliver measurable business value while maintaining appropriate governance and oversight.
• Drive solution delivery through change management, testing, release readiness, documentation, training, and stakeholder engagement while ensuring quality, compliance, and business value realization.
• Provide strategic oversight of system performance, enhancement roadmaps, risks, dependencies, and opportunities for automation and AI adoption across the clinical technology portfolio.
• Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our short-term incentive programs.
• Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
• AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
• US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
• US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
• https://www.abbvie.com/join-us/reasonable-accommodations.html
• AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.

About AbbVie

Qualifications

• Bachelor’s Degree in Information Systems or related field with 5 years of experience; OR Master's Degree with 4 years of experience.
• Business systems analysis, process improvement, requirements gathering, or business architecture experience.
• Experience working with R&D, document automation, or AI-enabled business process environments.
• Familiarity with Microsoft 365, Excel, SharePoint/Teams, Jira, ServiceNow, UAT tracking, release readiness, and backlog management.
• Exposure to generative AI, prompt workflows, knowledge management, AI evaluation, or AI/automation design.
• Excellent interpersonal skills and well-developed verbal and written communication skills.
• Must be able to effectively lead and facilitate meetings with customers and technical team members.
• Must be deliverables focused and detail oriented.
• Must exhibit exceptional teamwork skills.