Senior Analyst, Business Data (Car Care)

About This Role

Job Purpose Analyse all aspects of the Car care business performance data for the assigned market (results, plans, execution, design and organization) and provide comprehensive reports to support strategic management decision making and contribute to the achievement of continuous operational excellence within Car Care.

Key Accountabilities Analysis

• Collaborate with Retail Management to identify the business needs and understand the business processes in order to facilitate the effective development of required business solutions.
• Support the development of strategic plans and business cases for new initiatives, product launches, and market expansion.
• Assist the business in defining initiatives, conducting cost benefit analysis, determining operational feasibility studies etc. to facilitate the development of a comprehensive business case.
• Generate high quality periodic and ad-hoc reports for line and senior management review and effective decision-making process.

Reporting

• Establish reports and insights, in line with strategy and guidelines, to capture most important findings ready for communication towards management.
• Prepare relevant materials for meetings and presentations, in line with the agreed-upon content to ensure that the information shared is relevant, correct and timely available.
• Develop and implement reconciliation and exception reporting processes for the Car Care division to ensure accurate financial tracking and timely identification of discrepancies

Cost Control

• Monitor the financial performance of a given area of activity versus budgets so that areas of unsatisfactory performance are identified and rectified promptly, and potential performance improvement opportunities are capitalized upon.
• Develop standard procedures to manage and maintain business operational and financial objectives.

Process Optimization

• Identify and support business process improvements and efficiencies that support Retail group business performance, improve customer satisfaction and drive innovation and growth.
• Apply structured problem-solving efforts and track trends to identify barriers to effective and efficient performance and areas for possible optimization.
• Identify critical areas where there is a business need to execute improvement projects by supporting the Business Process Optimization Manager in facilitating sessions with relevant employees.

Planning

• Support the development of the 5-year business plan along with all the building blocks and associated assumptions.
• Support operational planning for next year and roll out target of (sales, expansions, new concepts, new products, locations, regions, etc) based on data and analytics gathered.

External Market assessment

• Utilise the most appropriate inputs in terms of data/information, both internal and external. Identify gaps in data/information relevant to projects.
• Identify ways to analyse different market metrics and variable that can provide answers to current performance gaps or can inform decision makers on different drivers or derailers that can affect performance.
• Monitor competitor activities and analyse their strategies, pricing, and product offerings (in collaboration with Business units)
• Provide insights on market size, growth potential, and competitive landscape (in collaboration with Business units, Strategy and Market Research teams)

Qualifications, Experience, Knowledge & Skills Minimum Qualification

• Bachelor’s degree in marketing, business management or IT Data science or equivalent with 6 years

of experience in Retail industry. OR Minimum Experience & Knowledge & Skills

• 6 years of total work experience with Top tier or reputed management consulting experience ideally in Retail and fuel station segments and /or Retail industry experience in strategy, business planning and program management roles.
• OR experience in business planning and performance analysis in Fuel Retail industry.
• Advanced skills in Financial modelling and business intelligence tools, data science and AI
• BI Dashboard development experience a plus.
• Ability to multi-task and work in short deadlines.
• Strong stakeholder management skills and ability to communicate (verbal and written) across hierarchies from C suite to field staff.
• Proactive, team player, collaborative, focused and goal oriented.
• Knowledge of business workflows, operations processes and systems.
• Innovative and conceptual thinking.
• Communication and influencing skills.