Senior Admissions Representative

A natural enroller who genuinely cares about the student's outcome — the path to graduation is always front and center on every call

Someone who thinks like a leader but thrives in the trenches, doing the work, making the calls, winning the day

Energized by change — you adapt fast, ask questions early, and use ambiguity as a competitive advantage

Obsessively curious about what makes a prospective student tick, what their real fear is, and what outcome they're chasing

Accountable to a fault — you don't make excuses, you find solutions

A student of your craft: you study your metrics, listen to your own calls, and proactively seek feedback

Competitive in the best way — you want to win, and you want your teammates to win too

WHAT YOU WILL BE DOING

Consistently meet or exceed individual enrollment targets and KPIs month over month

Manage a high-volume lead pipeline across phone, email, text, and Live Chat with urgency and precision

Conduct compelling, discovery-led interviews that uncover student goals, assess fit, and build trust

Guide prospective students through every stage, inquiry to enrollment to first day, with zero gaps

Provide one-on-one, personalized consultation that makes every student feel heard and valued

Act as the bridge between prospective students, Financial Services, and Student Success teams

Accurately and enthusiastically represent all SDI programs, never overpromising, always delivering clarity

Ensure a frictionless handoff to Student Success so no student falls through the cracks post-enrollment

Model best-in-class recruitment methodology and help teammates level up through example

Proactively identify process inefficiencies

Participate fully in team meetings, coaching calls, and one-on-ones with a growth mindset

Leverage deep SDI product knowledge to elevate every interaction and mentor newer reps

Ensure all interactions reflect SDI's commitment to ethical enrollment and regulatory compliance ( DEAC, Department of Education, ATF, DOD, State of Arizona, VA, and all applicable agencies)

Process student applications and documentation with accuracy and meticulous attention to detail

Maintain and optimize your lead database; clean data drives better outcomes

WHAT WE OFFER

Highly competitive compensation

Award winning culture

Employee Stock Ownership Plan (ESOP)

Comprehensive benefits package with 100% company-paid medical option for employee

401(k) with generous company match

Employee Assistance Program (EAP)

Pet Insurance

Company-paid Life insurance

Paid Time Off (Vacation, Sick, and Volunteer time off!)

14 Paid holidays

Referral program

Education Tuition Benefit program

Career development opportunities with a growing company

And perhaps most importantly, a team who is dedicated to your success!

WHAT WE ARE LOOKING FOR

Bachelor degree required

Minimum of five years experience in a college admissions/student enrollment position with a proven, documented track record of success

A naturally skilled enrollment professional who is equally committed to supporting each student’s long-term success and positive educational outcome, not solely enrollment results

The ability to create engaging and meaningful conversations that encourage prospective students to openly share their educational goals, motivations, and concerns

Elite verbal and written communication

Results-oriented, organized self- starter with the ability to influence others

Energized by change, you adapt fast, ask questions early, and use ambiguity as a competitive advantage

Demonstrates a growth mindset by regularly reviewing performance metrics, evaluating personal calls and interactions, and proactively seeking feedback to drive continuous improvement and professional development

Healthy competitiveness with a strong drive to succeed, balanced by a commitment to team success and supporting colleagues in achieving shared goals

Some travel required, up to 5%

Sonoran Desert Institute is an Equal Opportunity Employer. It recruits and hires without regard to race, color, creed, religion, sex, national origin, age, veteran or disability status, sexual orientation, gender expression, or any factors prohibited by law and affirms in policy and practice to support equal opportunity in accordance with all applicable federal, state, and local laws.

**Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

***All benefits not available immediately upon hire. Some eligibility requirements may need to be met to be eligible for some benefits based on company policy.