Senior Account Manager (Maternity Cover, Fixed-Term)

Role overview

Work arrangement

• Full-time, fixed-term maternity cover from mid-November 2026 to 31 March 2027, approximately 5.5 months.
• Hybrid and remote-first during UAE business hours, Monday to Friday, 9:00 AM to 6:00 PM GST, with regular client meetings, workshops, and steering reviews at Abu Dhabi offices.
• Candidates must be based in the UAE and have their own means of transport.

Responsibilities

• Manage senior client relationships, expectations, complex approvals, and urgent requests; provide strategic counsel and resolve challenges.
• Lead weekly status meetings, monthly steering reviews, and working sessions virtually and on-site.
• Coordinate teams across social media, paid performance and media buying, website development and maintenance, SEO/GEO, and content marketing.
• Turn client briefs and government mandates into scopes of work, sprint plans, and creative briefs.
• Maintain quality and accuracy across presentations, campaign reports, digital deliverables, and strategy documents.
• Manage account budgets, retainer utilization, scope burn, profitability, billing, media reconciliations, and vendor costs.
• Maintain performance metrics, forecasts, and resource plans with agency leadership.

Requirements

• 6 to 8+ years of agency account management experience leading integrated, multi-channel accounts.
• Hands-on understanding of social media, performance and media buying, web development, SEO/GEO, and content marketing.
• Confidence with formal protocol, layered government approvals, tight response windows, and fast-turnaround announcements.
• Strong commercial acumen in P&L, retainer burn, and margin management.
• Excellent organization, attention to detail, and written and verbal communication; comfortable in executive-level client meetings.
• UAE or Abu Dhabi Government experience is strongly preferred.

Preferred qualifications

• Arabic fluency, written and spoken, is advantageous for government relations and Arabic copy review.
• Familiarity with Abu Dhabi Government brand guidelines and protocol is preferred.
• Experience with digital project management tools and media reporting platforms is preferred.

Schedule

• UAE business hours are Monday to Friday, 9:00 AM to 6:00 PM GST.
• The fixed-term maternity cover runs from mid-November 2026 through 31 March 2027.