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Senior Account Manager (Marketing, Communications or Creative Agency)

S&K HR Consulting
Abu Dhabi, UAE
fulltime
Entry
3 days ago
Client Relationship ManagementSales StrategyBusiness DevelopmentKey Account ManagementNegotiation SkillsCRM Software (e.g.
Free

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Client Relationship ManagementSales StrategyBusiness Development
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Overview

We are looking for a

experience

d in a

marketing, communications, or creative agency

, to support our client, a forward-thinking brand and marketing agency based in

Abu Dhabi

.

Proficiency in Arabic is an advantage.

Overview

The Senior Account Manager will be the primary point of contact between the client and the production team.

This role manages the day-to-day brief pipeline, ensures work is delivered on time and to brief, and maintains a direct line to the agency's strategic and creative direction.

The role requires someone who can operate independently in a client environment, manage upward and downward, and hold high standards of delivery across a complex programme.

Responsibilities

  • Serve as the on-site lead for all client communications and brief management
  • Manage the job pipeline from brief intake to final delivery, ensuring deadlines and quality standards are met
  • Interpret and translate client briefs for the production team
  • Coordinate between the on-site team and the agency's strategic and creative leadership
  • Track programme deliverables, timelines, and approvals
  • Manage stakeholder relationships across a government client environment
  • Escalate issues and flag risks proactively
  • Maintain programme reporting and status documentation

Requirements

  • Minimum 6 years of experience in account management within a marketing, communications, or creative agency
  • Demonstrable experience managing accounts for government or large multinational clients
  • Strong understanding of creative and content production workflows
  • Proven ability to manage multiple workstreams simultaneously in a fast-paced environment
  • Excellent written and verbal communication skills in English
  • **Arabic language proficiency is an advantage**
  • Experience working in the UAE is required

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