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Senior Account Manager, Eats Global

Uber
London, GBR
Full-time
Senior · 8+ years experience
Onsite
Discovered 5 days ago
Account managementBusiness development

Full Job Posting

Basic Qualifications

  • 8+ years of experience in enterprise account management, partnerships, or business development.
  • Proven track record of managing and influencing C-suite or VP-level partnerships in large, matrixed organizations.
  • Strong analytical and commercial skills with a history of defining and executing complex commercial contracts.
  • Experience leading cross-functional teams or pods to achieve high-impact business outcomes.
  • Bachelor’s degree or equivalent practical experience.

Preferred Qualifications

  • Experience in food delivery, QSR (Quick Service Restaurant), or multi-unit retail industries.
  • Deep understanding of Delivery-as-a-Service (1P) and marketplace (3P) models.
  • Demonstrated success leading performance marketing initiatives and joint business planning.
  • Expert proficiency in using data and insights to quantify commercial opportunities and influence decision-makers.

Responsibilities

  • Lead the end-to-end strategy and execution for a top-tier global enterprise account, navigating internal complexity and shifting priorities to exceed revenue and growth goals.
  • Build and sustain strategic relationships with C-suite executives and key decision-makers, earning trust through reliability and deep subject-matter expertise.
  • Develop and execute multi-channel business plans that align operational, marketing, and product levers to drive measurable impact on revenue and customer experience.
  • Partner cross-functionally across Operations, Marketing, Legal, Finance, and Product to drive joint innovation and solve complex, real-world delivery challenges.
  • Lead high-stakes commercial negotiations and strategic initiatives, balancing partner needs with Uber's platform goals to define sustainable, long-term success.
  • Navigate difficult partner conversations and internal roadblocks, acting as the voice of the customer while driving team performance and morale.

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