SEND Reforms Mobilisation Team Service Coordinator

3 Year Fixed Term Contract / Secondment Opportunity

Are you a business support professional passionate about using your skills to improve lives? Hackney Children and Education Directorate is looking for a Service Coordinator to support our Children & Education SEND Reforms Transformation Portfolio.

Following the submission of Hackney’s SEND Reform Plan, work is underway to prepare the infrastructure for changes as outlined in the Schools White Paper . To ensure that we can commence work on the Plan as soon as possible, Hackney Council is establishing a team to oversee the implementation of our three-year plan.

The postholder will provide high-level, confidential administrative and operational support to the SEND Reforms Transformation Team, thereby enabling them to perform their duties effectively and successfully meet the aims of the programme. You will be highly organised with the ability to manage upwards and support the Programme Team.

Key Accountabilities:

The post holder will have lead responsibility and accountability for the following:

- Primary point of contact for the SEND Reforms Transformation Team.

- Comprehensive meeting management and coordination.

- Maintenance and management of all records for the SEND Reforms Transformation Team.

- Development and maintenance of internal processes and systems to support the service area.

- Providing reliable, efficient, and accurate administrative and operational support including minute taking, diary management, and financial support services.

- Supporting the production of high-quality data, reports, and meeting papers, providing timely and succinct information to senior officers as requested.

- Project support and coordination from initiation to completion, ensuring timely delivery and effective resource management - as agreed with the Programme and Project Managers.

- Processing financial related documentation and updating systems to monitor and track expenditure.

Who are we looking for?

You will be a highly motivated and engaging individual with a strong capacity to communicate effectively with a range of professionals. The post holder will have a strong performance record in a comparable setting and be able to thrive in a high pressure environment. You should be committed to improving outcomes for children and families in Hackney and our Systemic, Trauma-Informed, and Anti-Racist (STAR) practice model.

Essential Skills & Experience:

- Ability to communicate effectively with internal and external colleagues , children and families and other professionals both verbally and in writing.

- Proficiency in using a range of ICT packages (for example Microsoft Office or Google Workspace) and other relevant case recording systems and software applications.

- Manage time effectively, prioritising tasks, and meeting deadlines.

- Proven expertise in minute-taking, including complex and confidential minutes.

- Proficient writing skills, ability to produce high quality work in a variety of formats and minute taking styles.

- Ability to work collaboratively with colleagues to achieve shared goals.

- Experience or knowledge of financial management processes, budget monitoring, or handling financial records.

- Experience or understanding of recruitment processes, including scheduling interviews, liaising with applicants, and supporting shortlisting.

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s. To proceed with your application, you will need to create an account and submit your application.

As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

This application process replaces a supporting statement.

Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role.

Closing date for applications: 12 October 2026 (22:59)

Interview date: W/c 26 October 2026