SEM Coach

Duties and Responsibilities

• Support SEM programs to achieve energy savings goals.
• Lead virtual and onsite events to identify and prioritize energy reduction actions, calibrated to fit into an energy management practice.
• Coach customers (energy champion, executive sponsor, and their broader energy team) to integrate SEM tools and habits into existing business practices.
• Deliver professional cohort training and onsite facilitation, tracking, and reporting.
• Review energy performance results with the client, including outputs from energy intensity models and AMI interval data.
• Deliver excellent customer service (commercial and industrial end users, utility clients, and program staff).
• Be a champion for energy efficiency (projects and the approach).
• Proactively identify problems and solve them.
• Maximize quality and promote continuous improvement.
• Provide timely technical and program feedback, listen to customer needs, set expectations appropriately, and deliver what you promise.
• Provide clear and understandable technical assistance to customers. Support may include calculations, scope development, implementation details, and/or impacts on operations.
• Support development and validation of IPMVP Option C savings calculations and M&V documentation.
• Contribute to continuous improvement of SEM delivery, energy information systems, and internal coaching tools and processes.
• Other duties as assigned.

Requirements

• Bachelor’s degree in engineering (mechanical, electrical, or similar), business, or another applicable field
• Strong communication skills — verbal, presentation, and written — with the ability to work effectively alongside an experienced internal counterpart without stepping on their role
• An engaging speaking style and the ability to adapt communication across audiences, from operations staff to executive leadership
• Excellent writing, interpersonal, presentation, and analytical skills
• Professional experience in the energy efficiency industry
• An understanding of systems found in commercial and industrial facilities
• Ability to work independently and manage multiple projects while meeting deliverable deadlines and budgets
• Ability to effectively distill and convey complex ideas into concise conversation/emails
• Comfortable managing projects and workflows with variable levels of ambiguity
• Demonstrated proficiency with Microsoft 365 software including Word and Excel
• Ability to travel up to approximately 20% of the time
• Interest in sustainability and passionate about making a meaningful impact on the environment. Preferred skills, education and experience
• Preferred skills, education and experience
• Professional Engineer (PE), Certified Energy Manager (CEM), Certified Measurement and Verification Professional (CMVP), or Certified Practitioner in Energy Management Systems (CP EnMS)
• Exposure to continuous improvement frameworks such as Lean, Six Sigma, or ISO 50001
• Direct experience delivering SEM programs alongside an existing customer energy management function

About Resource Innovations

Preferred Qualifications

• Interest in sustainability and passionate about making a meaningful impact on the environment. Preferred skills, education and experience
• Preferred skills, education and experience