Selling Manager

Summary

Responsibilities

• Manage all departments in the showroom.
• Oversee all sales including margins, volume, quotas, and closing ratios, while developing and implementing future goals.
• Handle all customer-related issues escalated above the Guest Experience Manager.
• Work with the Visual Presentation Manager regarding product placement.
• Report changes in policy and other information to staff members.
• Provide exceptional leadership to the sales, guest experience, and visual teams.
• Coach members of the staff to build individual and team success in a professional manner.
• Maintain budgeted administrative costs including wages and supplies.
• Audit the performance of employees and provide additional support or training if needed.
• Ensure complete and adequate documentation of procedures and tasks completed.
• Complete various report functions in a timely manner.
• Hire, train, and coach the sales team.
• Prepare and administer performance evaluations for assigned staff.
• Provide timely and effective communications.
• Attend monthly staff meetings.
• Other duties as assigned, essential or otherwise.

Requirements & Qualifications

• High School Diploma required
• 2 + years working in the retail industry
• 4 + years supervising in a retail industry
• Previous supervisory experience required
• Intermediate knowledge of Microsoft office
• Ability to learns in hours computer programs
• Ability to handle guest concerns in a timely manner
• Ability to interview and staff retail location
• Ability to work flexible hours and travel as needed.
• Exceptional verbal and written communication skills
• Knowledge and experience in team building skills.

What’s In It for You