Segment Program Manager, Mission Critical Enterprise

The ideal candidate is a highly structured, execution-oriented program leader who can operate effectively at both strategic and operational levels. They are comfortable working across organizational boundaries, creating clarity where ownership or priorities may be ambiguous, and constructively challenging stakeholders to ensure commitments are delivered.

This role requires someone who can see the broader business picture while maintaining rigorous attention to execution details—connecting strategy to actions and ensuring that decisions translate into ownership, ownership translates into execution, and execution translates into measurable business outcomes.

Qualifications

• Significant experience in program management, business operations, product operations, strategy execution, or a comparable cross-functional leadership role.
• Demonstrated ability to manage complex, multi-workstream programs across global and cross-functional organizations.
• Strong understanding of program management disciplines, including governance, milestone management, RAID management, dependency management, and executive reporting.
• Proven ability to translate strategic objectives into practical execution plans and measurable deliverables.
• Strong business and financial acumen, with the ability to understand and communicate business metrics such as orders, sales, margin, pipeline, and forecast performance.
• Experience working with senior executives and preparing concise, decision-oriented executive communications.
• Strong analytical and problem-solving skills, with the ability to identify risks and execution gaps before they materially impact delivery.
• Excellent stakeholder management and influencing skills, particularly in a matrixed environment where outcomes must be driven without direct reporting authority.
• Strong written and verbal communication skills with the ability to simplify complex topics and clearly articulate decisions, risks, and required actions.
• Highly organized, detail-oriented, and comfortable managing multiple priorities and dependencies simultaneously.

Preferred Qualifications:

• Experience within Energy, Transportation, Critical Infrastructure or related markets.
• Experience coordinating product, technology, commercial, marketing, partnership, and regional execution teams.
• Familiarity with product lifecycle management, go-to-market execution, customer engagement, and sales enablement processes.
• Experience supporting global segment, business-unit, or portfolio-level operating models.
• Demonstrated ability to build operating mechanisms and program management structures in evolving or transformational organizations.

Responsibilities

• Establish and run the integrated MCE segment operating cadence across strategy, technology, industry partnerships and regional execution.
• Translate strategic priorities into structured execution plans with clear owners, milestones, dependencies, risks, decisions, and measurable outcomes.
• Develop and maintain the segment-wide master program plan, ensuring alignment across all major initiatives and workstreams.
• Coordinate cross-functional execution across PLM, GSCO, Marketing, Finance, Partnerships and regional teams.
• Establish and maintain strong program governance, including the governance calendar, action register, RAID log, decision log, dependency tracker, and executive follow-up process.
• Track execution against agreed commitments and proactively identify schedule, resource, ownership, dependency, and decision risks.
• Drive timely closure of actions and decisions by working directly with accountable functional and regional owners.
• Escalate material risks, unresolved dependencies, ownership gaps, and decision delays to the MCE Segment Lead.
• Prepare executive-level operating reviews, dashboards, agendas, readouts, and decision packages that provide clear visibility into business performance and execution.
• Coordinate readiness across functions for key product launches, campaigns, customer engagements, EIC activities, and regional activation.
• Continuously improve the segment's operating mechanisms to increase execution speed, transparency, accountability, and predictability.