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Security Technician

J.D. Irving, Limited
Saint John, CAN
Full-time
Junior · 2+ years experience
Onsite
Discovered 2 weeks ago

Full Job Posting

Qualifications

  • Minimum 2 years’ experience with in-depth knowledge of IP Cameras, access Control and Intrusion systems in the security industry,
  • Work with high degree of accuracy and thoroughness
  • Ability to provide exceptional customer experiences, overcome objections and handle both favorable and unfavorable customer interactions
  • Ability to work independently and as an interactive member of a team
  • Self-motivated, demonstrate effective decision-making skills
  • Comfortable working at heights on ladders and lifts, in attics and crawl spaces, as well as lifting 50+ lbs.
  • Experience with low voltage, electrical, or cabling of any type
  • Ability to troubleshoot, repair, maintain and install equipment as required.
  • Familiar with the use of everyday hand tools (drills, screwdrivers)
  • Computer hardware and software knowledge
  • Must have a clean criminal record, and a valid Driver's license.

Responsibilities

  • Implementation, installation, troubleshooting and integration of premise security solutions CCTV, access control, intercoms, and intrusion systems for commercial clients.
  • Troubleshoot and repair security systems,
  • Provide exceptional customer service.
  • Uphold company and industry standards for quality and within recognized guidelines
  • Maintain accurate service records, including detailed notes and inventory
  • Maintain communication with dispatch and customers staying on schedule
  • Educate customers on the use of their equipment and provide technical service support (either remotely or on-site)
  • Knowledge of IP networking considered an asset
  • Some travel is expected.

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