Security Team Leader

Overview

Your role

Main Duties and Responsibilities

• Team Supervision and Coordination:
• Lead and supervise the security team, including security officers, guards, and personnel, to maintain a high level of security readiness and professionalism.
• Coordinate shift schedules, assign duties, and provide guidance to security team members.
• Security Patrols and Monitoring:
• Conduct regular security patrols of the hotel premises to monitor for suspicious activities, safety hazards, and security breaches.
• Monitor CCTV cameras, alarms, and access control systems to ensure a secure environment.
• Incident Response and Resolution:
• Respond promptly to security incidents, disturbances, or emergencies within the hotel, and take appropriate actions to address the situation.
• Liaise with local authorities, emergency services, and hotel management as needed during security incidents.
• Guest and Staff Assistance:
• Provide assistance and support to guests and staff members in security-related matters, such as lost items, safety concerns, or emergencies.
• Maintain a visible presence in public areas to deter potential security threats and reassure guests.
• Training and Development:
• Conduct training sessions for security team members on security protocols, procedures, and emergency response techniques.
• Mentor and coach security staff to enhance their skills, knowledge, and professionalism.
• Security Compliance and Reporting:
• Ensure compliance with security regulations, hotel policies, and industry standards.
• Maintain accurate records of security incidents, reports, and investigations for documentation and review.