Security Operator

• Start with Care – create a lasting impact through genuine care
• Thrive as a Team – create an environment of collaboration and encouragement
• Anticipate Unspoken Needs – be proactive in delivering extraordinary service and support others
• Resolve with Respect – treat others with empathy, patience, and kindness
• Safety Always – maintain a safe and secure environment.

As The Hollywood Park Security Operator, You Will..

The Security Operator is responsible for responding to all security needs and ensuring the daily safety and security of SoFi Stadium, YouTube Theatre, and other areas of the Hollywood Park campus.

Security Operators are considered essential Team Members and are required to work a non-traditional schedule, including weekends and holidays as scheduled.

More Specific Responsibilities Include, But Are Not Limited To…

• Complete routine patrols of the facilities for the purpose of preventive inspections (reporting damaged property, inoperable lights, safety hazards, etc.) and proactive deterrence of criminal behavior.
• Operate security vehicles, including golf carts, for patrol purposes while ensuring safety and compliance with all golf cart Standard Operating Procedures (SOPs).
• Unlock and secure doors/gates before and after events, or by request as directed.
• Professionally verify and validate credentials to ensure a safe and secure environment, granting access only to authorized individuals and ticket holders.
• Respond to security incidents, Fire Alarm Activations, medical emergencies, and calls for service; work with First responders (Fire, EMS, and law enforcement) as necessary.
• Interact with employees, vendors, contractors, and guests in a professional and courteous manner, providing customer service.
• Adhere to all company and department policies and SOPs to maintain security protocols within the stadium, performance venue, loading dock, and campus perimeters.
• Conduct physical security screening of team member entries, vendors, delivery vehicles, guests, and artists entering the venue using walk through metal detectors, and hand held metal detectors.
• Accurately and efficiently completes all required documentation, including activity logs, incident reports, and work orders, ensuring clear, concise, and legible records are maintained in a timely manner.
• Other duties as necessary and assigned.

We’d Love to Hear From People With….

• High School diploma or equivalent.
• Must have a valid CA Guard card, or obtain a valid CA Guard within 30 days of employment; able to maintain status during employment.
• Minimum of two years of verifiable and relevant security experience.
• Possesses strong interpersonal communication skills, both verbal and written, and demonstrates full professional proficiency in English, including speaking, reading, and writing.
• Able to work effectively in a fast-paced and pressured environment.
• Demonstrates integrity, honesty, and accountability in all actions and communications.
• Requires a flexible schedule; able to work long hours, including weekends and holidays as required.
• Demonstrated experience in crowd management within large-scale venues; prior experience at arenas, stadiums, or similar environments is highly desirable.

The physical requirements described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.

Employees must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue.

Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Patrolling (on foot): Walking: Ability to walk for extended periods, potentially over uneven terrain. Standing: Ability to stand for prolonged periods of time.
• Walking: Ability to walk for extended periods, potentially over uneven terrain.
• Standing: Ability to stand for prolonged periods of time.
• Patrolling (by bicycle): Balance and Coordination: Ability to maintain balance and control a bicycle. Lower Body Strength: Ability to pedal for extended periods. Cardiovascular Endurance: Ability to sustain physical exertion.
• Balance and Coordination: Ability to maintain balance and control a bicycle.
• Lower Body Strength: Ability to pedal for extended periods.
• Cardiovascular Endurance: Ability to sustain physical exertion.
• Standing: Posture: Ability to maintain an upright posture. Endurance: Ability to stand for extended periods without excessive fatigue.
• Posture: Ability to maintain an upright posture.
• Endurance: Ability to stand for extended periods without excessive fatigue.
• Sitting: Posture: Ability to maintain a seated posture. Alertness: Ability to remain alert and attentive while seated.
• Posture: Ability to maintain a seated posture.
• Alertness: Ability to remain alert and attentive while seated.
• Climbing Stairs: Lower Body Strength: Ability to ascend and descend stairs. Balance: Ability to maintain balance while climbing.
• Lower Body Strength: Ability to ascend and descend stairs.
• Balance: Ability to maintain balance while climbing.
• General Requirements: Vision: Adequate vision (with or without correction) to observe surroundings. Hearing: Adequate hearing (with or without aids) to detect sounds and communicate. Communication: Ability to communicate effectively, both verbally and potentially in writing. Lifting/Carrying: Ability to lift and carry objects weighing up to 40lbs (e.g., equipment, assisting in emergencies). Dexterity: Ability to use hands and fingers to operate equipment (e.g., radios, phones).
• Vision: Adequate vision (with or without correction) to observe surroundings.
• Hearing: Adequate hearing (with or without aids) to detect sounds and communicate.
• Communication: Ability to communicate effectively, both verbally and potentially in writing.
• Lifting/Carrying: Ability to lift and carry objects weighing up to 40lbs (e.g., equipment, assisting in emergencies).
• Dexterity: Ability to use hands and fingers to operate equipment (e.g., radios, phones).

• INSIDE/OUTSIDE: Frequently works both indoors in climate-controlled environments and outdoors in varying weather conditions, including exposure to direct sunlight, heat, humidity, rain, sleet, and wind. The employee must be able to perform essential functions in both indoor and outdoor settings.
• Frequently works both indoors in climate-controlled environments and outdoors in varying weather conditions, including exposure to direct sunlight, heat, humidity, rain, sleet, and wind. The employee must be able to perform essential functions in both indoor and outdoor settings.
• COLD/HEAT: Exposure to varying temperatures, including both climate-controlled indoor environments and outdoor temperatures ranging from typical Southern CA weather. Range, e.g., 40°F to 100°F. Must be able to perform essential functions in these temperature variations.
• Exposure to varying temperatures, including both climate-controlled indoor environments and outdoor temperatures ranging from typical Southern CA weather. Range, e.g., 40°F to 100°F. Must be able to perform essential functions in these temperature variations.
• WET/DRY: Potential exposure to wet conditions, including rain and damp surfaces, while performing outdoor duties. May be exposed to dry conditions while performing indoor duties.
• Potential exposure to wet conditions, including rain and damp surfaces, while performing outdoor duties. May be exposed to dry conditions while performing indoor duties.
• NOISE/VIBRATIONS: Exposure to intermittent high noise levels exceeding [Specify Decibel Level, e.g., 85 dB] from large crowds, amplified music during sporting events, concerts and festivals, pyrotechnic displays, and high-impact events such as monster truck shows; potential for associated vibrations.
• Exposure to intermittent high noise levels exceeding [Specify Decibel Level, e.g., 85 dB] from large crowds, amplified music during sporting events, concerts and festivals, pyrotechnic displays, and high-impact events such as monster truck shows; potential for associated vibrations.
• HAZARDS: Potential exposure to common workplace hazards, including slippery surfaces, crowds, and emergency situations. Must be able to follow safety protocols.
• Potential exposure to common workplace hazards, including slippery surfaces, crowds, and emergency situations. Must be able to follow safety protocols.
• SCHEDULE: First Shift: 0600 - 1430 Hours Second Shift: 1400 - 2230 Hours Third Shift: 2200 - 0630 Hours

Compensation: $20.00/hour - $24.00/hour

In compliance with the California Pay Transparency Act, compensation information provided is a good faith estimate for this position only.

Hollywood Park considers a candidate’s education, certification, prior experience, as well as internal and external data when determining the salary level for potential new employees.

Only in exceptional circumstances, if an external candidate has the experience, credentials, or expertise far exceeding what is expected for the position, would Hollywood Park consider paying a salary or rate near the higher end of the range.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time.