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Security Operations Intern

Rockland Trust
Rockland, USA
Full-time
Intern
Onsite
Discovered 6 days ago
sharepoint

Full Job Posting

Desired Qualifications

  • Education
  • Currently pursuing a Bachelor's or Master's degree in:
  • Business Administration
  • Operations Management
  • Criminal Justice
  • Security Management
  • Project Management
  • Or a related field
  • Skills & Competencies
  • Strong organizational and analytical skills.
  • Excellent written communication and documentation abilities.
  • Interest in process improvement and operational efficiency.
  • Ability to gather information through interviews and stakeholder meetings.
  • Proficiency with Microsoft Office Suite, including SharePoint, Word, Excel, and PowerPoint.
  • Familiarity with Microsoft Visio or other process-mapping tools is preferred.
  • Knowledge of Lean Six Sigma concepts is preferred.
  • Ability to manage multiple projects and deadlines effectively.
  • Who Should Apply?
  • This internship is perfect for students who enjoy solving problems, improving processes, organizing information, and making things work better. If you're curious, detail-oriented, and excited by the idea of building something that will have a lasting impact on an organization, this is an opportunity to gain hands-on experience while developing skills that will benefit you throughout your career.
  • If you're eager to learn, excited to take on new challenges, and looking for an internship that combines purpose, professional growth, and hands-on experience, we'd love to have you join our team this summer.
  • At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Responsibilities

  • Process Mapping & Documentation
  • Help transform how Corporate Security documents and manages critical business processes by:
  • Documenting and mapping key Corporate Security processes and workflows.
  • Developing process flowcharts, swimlane diagrams, and Standard Operating Procedures (SOPs).
  • Creating RACI matrices and process inventories for critical security functions.
  • Access control and badge management
  • Employee onboarding and offboarding
  • Audit, Risk, and Compliance documentation and evidence management
  • Incident reporting and investigations
  • Alarm monitoring and response
  • Key control management
  • Emergency response procedures
  • Vendor and contractor management, including monthly AP processes
  • Process Improvement & Lean Review
  • Analyzing current workflows to identify inefficiencies, bottlenecks, and redundant steps.
  • Applying Lean Six Sigma methodologies to recommend process improvements.
  • Assisting in the development of future-state workflows and standardized procedures.
  • Helping create solutions that improve operational efficiency and long-term scalability.
  • Documentation & Knowledge Management
  • Inventorying existing security policies, procedures, forms, and operational documents.
  • Assisting with the organization of a centralized SharePoint-based document repository.
  • Recommending version control and document governance standards.
  • Supporting knowledge-sharing efforts that improve consistency and organizational readiness.
  • Metrics & Reporting
  • Helping identify and document key performance indicators (KPIs) for security operations.
  • Assisting in the development of reporting templates and dashboard concepts.
  • Supporting data collection, reporting, and analysis activities.
  • Contributing to meaningful metrics that help measure operational success.
  • Your Summer Project Experience
  • Beyond your day-to-day responsibilities, you'll collaborate with fellow interns on cross-functional summer projects designed to address a real business challenge. This experience will allow you to:
  • Work in a team environment with interns from different departments.
  • Practice project management and problem-solving skills.
  • Develop executive-level presentation experience.
  • Build relationships across the organization.
  • Project Deliverables
  • Security Process Atlas documenting major security workflows
  • Standard Operating Procedure (SOP) templates and completed procedures
  • Security Documentation Inventory
  • Process Improvement and Gap Analysis Report
  • Security KPI Framework and reporting recommendations
  • Final executive presentation summarizing findings and recommendations
  • These are real-world accomplishments you'll be able to discuss in future interviews and highlight on your resume.
  • What You'll Learn
  • Corporate Security operations and governance
  • Physical security and access control programs
  • Process mapping and business analysis techniques
  • Lean Six Sigma and continuous improvement methodologies
  • Documentation management and knowledge retention practices
  • Data analysis and KPI development
  • Project management and stakeholder engagement
  • Executive communication and professional presentation skills
  • By the end of the summer, you'll have a stronger understanding of how organizations improve operations, manage programs, and drive continuous improvement across teams.
  • What You'll Gain
  • Work directly with experienced Corporate Security professionals and leaders.
  • Gain exposure to business operations, process improvement, and project management.
  • Develop highly marketable skills in process mapping, workflow analysis, documentation, and stakeholder management.
  • Strengthen your analytical thinking, communication, and organizational skills.
  • Build confidence presenting ideas and recommendations to leadership.
  • Expand your professional network through mentorship and cross-functional collaboration.
  • Gain real-world experience that can support future careers in business operations, consulting, security management, project management, risk management, continuous improvement, and related fields.
  • Leave the summer with meaningful accomplishments and practical experience that will help set you apart after graduation.

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