Security Operations Analyst
Skills
About This Role
Security Systems Management
- Oversee the operation, maintenance, and optimization of security systems, including CCTV, access control, intrusion detection, and alarm systems.
- Ensure all security systems function properly, conducting routine checks and coordinating repairs or updates with technical teams as needed.
- Collaborate with IT and technical departments to troubleshoot and resolve system issues promptly, minimizing security vulnerabilities.
- Manage access control systems, ensuring that only authorized personnel have access to restricted airport areas.
- Handling the CCTV and access systems requests and reports.
- Engage in all security projects in terms of providing the approved specifications security requirements, testing and handover phases.
- Evaluate the supplier s proposals related to security systems & equipment.
- Monitoring the effectiveness of preventive and corrective maintenance plan for the security systems & equipment. and ensure its implementation as planned.
- Act as focal point of contact for the security operation center in terms of security systems failures
- Reporting and Documentation
- Maintain accurate records of security incidents, system maintenance logs, access control activities, and audit findings.
- Generate periodic reports on security system performance, incident trends, and compliance status for senior management review.
- Analyze security data to identify patterns, areas for improvement, and emerging security risks.
Incident Response and Investigation
- Serve as a key contact for security incidents, coordinating response activities to ensure timely and effective mitigation.
- Respond to security incidents promptly, coordinating with internal security teams, law enforcement, and other emergency responders as needed.
- Conduct investigations into security breaches, compiling reports on findings and recommendations for corrective action.
- Support incident management and emergency response drills to test readiness and improve response times.
Process Improvement and Efficiency Management
- Contribute to the identification of opportunities for continuous improvement of systems and processes considering leading practices, changes in business environment, cost reduction and productivity improvement.
- Report and analyze past incidents, occurrences and the latest trends in security management related to SANS business to draft proposals for driving process improvements
- Participating in coming up with new trends/technologies in improving existing systems and processes
Compliance
- Ensure all security operations comply with approved security policy and manual
- Participate in internal and external audits and inspections, addressing any findings and implementing corrective actions as needed.
- Keep up to date with changing aviation security regulations, incorporating new requirements into existing security protocols.
- Conducting physical system inspections, monitoring system performance and alarms, identifying and tracking system deficiencies and taking corrective action if any system components fail.
- Regular review to ensure compliance with government regulations and internal approved specifications in terms of security systems requirements, and guidelines.
- Conduct regular audits of access control logs, identifying and addressing any unauthorized access or suspicious activities.
Vendor and Stakeholder Coordination
- Work with external vendors responsible for maintaining security systems, ensuring all equipment is fully operational and well-maintained.
- Collaborate with other airport departments, and government agencies to align on shared security protocols and response measures.
- Serve as a liaison with law enforcement and regulatory agencies, facilitating inspections and investigations as necessary.
Training and Security Awareness
- Conduct security training sessions for airport staff, contractors, and other stakeholders to promote awareness of protocols and emergency response procedures.
- Ensure all staff understand security expectations and know how to use access control and surveillance systems effectively.
- Organize regular security drills to test staff preparedness for handling security incidents and emergencies.
Policies, Processes and Procedures
- Conduct day-to-day activities while ensuring compliance to policies and procedures
- Contribute to the identification of opportunities for continuous improvement of systems, processes taking into account leading practices, changes in business environment, cost reduction and productivity improvement
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