Security Operations Analyst L1
Role Overview
Entry-level technical role providing hands-on experience in Security Operations.
Work with senior analysts and engineers to deliver network and cybersecurity services while developing skills in incident response, security tooling, and customer engagement.
Focus on learning and supporting day-to-day security operations while gaining exposure to security tools and frameworks.
Key Skills for This Role
Full Job Posting
The role
Entry-level technical role providing hands-on experience in Security Operations.
Work with senior analysts and engineers to deliver network and cybersecurity services while developing skills in incident response, security tooling, and customer engagement.
Focus on learning and supporting day-to-day security operations while gaining exposure to security tools and frameworks.
Security operations and incident response
- Monitor, analyze, and triage alerts across EDR/XDR, email security, identity management, and SIEM/SOAR platforms.
- Investigate security events and support incident response using established processes and playbooks.
- Identify, assess, and document incidents for accurate tracking and timely resolution.
- Escalate complex incidents and critical issues to senior analysts and relevant stakeholders.
Documentation and security tools
- Create and maintain incident reports, operational procedures, knowledge articles, and lessons-learned documentation.
- Assist with deployment, configuration, and ongoing maintenance of security tools and controls.
- Support continuous improvement of security monitoring, detection, and response capabilities.
Security standards and collaboration
- Follow organizational standards and frameworks including NIST Cybersecurity Framework, ISO 27001, and Essential Eight.
- Collaborate with internal teams to investigate threats, vulnerabilities, and security-related concerns.
- Contribute to a strong security posture through proactive monitoring and operational support.
Qualifications and competencies
- Familiarity with endpoint solutions such as SentinelOne, CrowdStrike, Microsoft Defender for Endpoint, Sophos, or Trend Micro Vision One.
- Exposure to Mimecast, Proofpoint, or Exchange Online Protection email security solutions.
- Basic understanding of Microsoft Entra ID, MFA, Conditional Access Policies, and identity security.
- Knowledge of Microsoft Sentinel, USM Anywhere, Securonix, or similar SIEM/SOAR platforms.
- Familiarity with NIST Incident Response and MITRE ATT&CK; understanding of alerts, threat detection, event investigation, and incident triage.
- Awareness of NIST, ISO 27001, and Essential Eight cybersecurity standards and frameworks.
Benefits
- Benefits include training and certification bonuses, culture awards, an annual all-expenses-paid trip for top performers, social activities, and learning and development opportunities.
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