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Security Manager

Auberge Collection
Fort Worth, USA
Full-time
Manager
Onsite
Discovered 2 weeks ago

Full Job Posting

Key Responsibilities

  • Manage, train, schedule, and supervise security officers and other security personnel.
  • Develop and enforce hotel security policies, procedures, and emergency response plans.
  • Monitor hotel premises, entrances, parking areas, guest floors, back-of-house areas, and security systems.
  • Respond to and investigate theft, disturbances, accidents, guest complaints, workplace incidents, and other security-related events.
  • Prepare accurate incident reports and maintain confidential security records.
  • Coordinate emergency responses involving fire, medical emergencies, evacuation, severe weather, suspicious activity, and other threats.
  • Manage CCTV surveillance, access-control systems, alarms, keys, and other security equipment.
  • Work closely with hotel management, front desk, housekeeping, engineering, human resources, and other departments.
  • Coordinate with local police, fire departments, emergency medical services, and other authorities when necessary.
  • Conduct regular security inspections and identify potential safety and security risks.
  • Assist with investigations involving guest, employee, or property-related incidents.
  • Maintain appropriate confidentiality regarding guests, employees, investigations, and hotel operations.
  • Ensure security personnel follow professional standards and provide courteous service to guests.
  • Conduct security briefings, drills, and employee training.
  • Assist management with risk assessments, loss prevention, and business-continuity planning.
  • Review security incidents and recommend corrective or preventive measures.

Qualifications

  • High school diploma or equivalent; college degree in Criminal Justice, Security Management, Hospitality Management, or a related field is a plus.
  • Previous security, law enforcement, military, loss prevention, or hotel security experience.
  • Supervisory or management experience preferred.
  • Strong knowledge of security procedures, emergency response, and incident investigation.
  • Excellent communication, leadership, and conflict-resolution skills.
  • Ability to remain calm and make sound decisions during emergencies.
  • Proficiency with computers, security systems, CCTV, access control, and incident-reporting software.
  • Ability to work flexible schedules, including evenings, weekends, holidays, and overnight shifts when required.
  • Any required state or local security licenses/certifications must be maintained.

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