Security Managed Services Analyst
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Key skills for this role
About the Role
Responsibility Initial investigation and triage of potential incidents, escalate or close events as applicable. Monitor SOC ticket queue (email/phone) for events reported by ou.
Key Skills for This Role
Full Job Posting
Responsibility
Initial investigation and triage of potential incidents, escalate or close events as applicable.
Monitor SOC ticket queue (email/phone) for events reported by outside entities and individual users.
Review latest security alerts and take actions based on defined remediation processes.
Create incidents based on process/alerts.
Support incident remediation/investigation efforts.
Update documentation of Knowledge Base (“KB”) articles or runbooks.
Qualifications
Knowledge of SIEM, EDR and intrusion detection solutions.
Incident and Problem Management skills
Experience with sandbox solution.
Experience with Splunk Enterprise Security.
Understanding of cloud infrastructure (Amazon, Azure, Google)
Security analysis skills (logfile analysis and analysis of mixed data sources/types)
Basic skills in forensic and threat hunting.
Ability to manipulate and present data
Fundamental understanding of network protocols & architecture
Strong problem-solving skills
Strong willingness to learn and grow within the role
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