Security Guard Supervisor

About the Department

Position Duties

• Develops operating procedures, policies, and directives. Coordinates work assignments. Prepares reports and maintains records regarding incidents. Investigates and takes appropriate action on resident complaints. Performs administrative functions related to counseling, performance evaluations, employee discipline, hiring, training, etc. Prepares work schedules and monitors hours worked by assigned staff to prevent unnecessary overtime. Prepares budget for the section. Opens and secures assigned buildings. Responds to building intrusion alarm activations. Examines and certifies portable fire extinguishing equipment. Performs related duties and fulfills responsibilities as required.
• Develops operating procedures, policies, and directives.
• Coordinates work assignments.
• Prepares reports and maintains records regarding incidents.
• Investigates and takes appropriate action on resident complaints.
• Performs administrative functions related to counseling, performance evaluations, employee discipline, hiring, training, etc.
• Prepares work schedules and monitors hours worked by assigned staff to prevent unnecessary overtime.
• Prepares budget for the section.
• Opens and secures assigned buildings.
• Responds to building intrusion alarm activations.
• Examines and certifies portable fire extinguishing equipment.
• Performs related duties and fulfills responsibilities as required.

Minimum Qualifications

• Associate's Degree from an accredited college or university. Three (3) years law enforcement or security experience, including two (2) years supervisory experience. Valid Class "C" Texas Driver's License Must be certified in CPR or become certified within one year of appointment. Preferred Qualifications Prior Dispatch and Incident Report Writing experience. Facility and Event Security experience. Camera surveillance experience. Microsoft Office, verbal and written communication skills. Applicant Information Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university. Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application. If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
• Associate's Degree from an accredited college or university.
• Three (3) years law enforcement or security experience, including two (2) years supervisory experience.
• Valid Class "C" Texas Driver's License
• Must be certified in CPR or become certified within one year of appointment.
• Prior Dispatch and Incident Report Writing experience.
• Facility and Event Security experience.
• Camera surveillance experience.
• Microsoft Office, verbal and written communication skills.
• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Other Qualifications

• Knowledge of modern security procedures, techniques, methods, and practices. Knowledge of administrative and management practices. Skill in utilizing a personal computer and associated software programs. Ability to communicate clearly and effectively. Ability to act quickly and calmly in emergency situations. Ability to establish and maintain good public relations skills. Ability to respond to minor troubleshooting of intrusion alarm and fire alarm reporting systems and equipment. Ability to perform all physical requirements of the position, with or without accommodations. Working conditions are primarily in an office environment. Working conditions are in a large building complex or stadium environment with occasional exposure to hostile people and emergency situations.
• Knowledge of modern security procedures, techniques, methods, and practices.
• Knowledge of administrative and management practices.
• Skill in utilizing a personal computer and associated software programs.
• Ability to communicate clearly and effectively.
• Ability to act quickly and calmly in emergency situations.
• Ability to establish and maintain good public relations skills.
• Ability to respond to minor troubleshooting of intrusion alarm and fire alarm reporting systems and equipment.
• Ability to perform all physical requirements of the position, with or without accommodations.
• Working conditions are primarily in an office environment. Working conditions are in a large building complex or stadium environment with occasional exposure to hostile people and emergency situations.

Benefits

• Benefits Information The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one. For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio: http://www.sanantonio.gov/hr/employee_information/benefits/index.asp Note: Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits. Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link. Additional Information The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio. If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.

Benefits Information

• The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one. For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio: http://www.sanantonio.gov/hr/employee_information/benefits/index.asp
• Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits. Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.
• Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.
• Additional Information The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.
• If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.

Supplemental Questions