Security Consultant (UAE National)
We looking for a talented and experienced Security Consultant (UAE National) who will be responsible for the proper and accurate handling of support requests of Client's customers.
Skills
About This Role
Overview
- We looking for a talented and experienced Security Consultant (UAE National) who will be responsible for the proper and accurate handling of support requests of Client's customers.
- The Engineer will receive requests by Email and Calls and handle those according to Client’s support workflow including:
- Internal and external escalation
- Continuous communication with the customer on tickets, projects etc.
- When required, engineer will be required to work at resident engineer at customer site.
- Proper and accurate use of tools (Ticket System, Time Tracking) and documentation of the tickets.
- Follow-up on any escalations in time.
- When required to work on projects, POC and documentation. The primary targets are customer-satisfaction, professionalism, accuracy and an outstanding high quality in the work/duties.
- Job requirements**Responsibilities**
- Perform ticket checks continuously.
- Apply escalation matrix activities accurately.
- Keep ticket-system up to date on a daily basis.
- Flexible to work after office hours on critical incidents.
- Co-ordinate RMA cases.
- Interaction and communication with vendor support organizations and engineers.
- Keep track of Client's Engineers activities in cases.
- Interaction and communication with customers for support related issues.
- Operation and support of the internal IT infrastructure.
- Conducting regular health checks.
- Development and documentation of the internal IT infrastructure.
- Providing 24x7 Support.
- Based on job requirements, will need to be a Resident Engineer working on site.
Qualifications and Skills
- Bachelor’s degree in information security or IT-related matter or equivalent experience.
- Deep understanding of technical relations in a complex environment.
- An advantage to have experience and the highest certifications of the vendors CyberArk, Cisco ESA, F5, Symantec/Broadcom, PaloAlto, Infoblox, Proofpoint, Fortinet and IXIA solution.
- Excellent and accent-free communication skills in English (Arabic an advantage).
- Proper and structured documentation and diagramming.
- Excellent organizational skills in enterprise support.
- Understanding of information security concepts and related technology.
- Strong background and experience in TCP/IP networking of large-scale organizations.
- Flexible work approach, based on the job requirements.
- Being able to identify new work areas and to set new goals for themselves.
- Excellent communication and training skills.
- Outstanding customer handling, friendly and goal oriented.
- Ability to communicate / translate to Customer-level.
Benefits
- Health insurance with one of the leading global providers for medical insurance.
- Career progression and growth through challenging projects and work.
- Employee engagement and wellness campaigns activities throughout the year.
- Excellent learning and development opportunities.
- Inclusive and diverse working environment.
- Flexible/hybrid working environment.
- Open door policy.
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Use Autofill When You Apply
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
Security Consultant
Cyberr · Abu Dhabi
Are you an experienced Security Consultant looking to drive cybersecurity excellence across multiple industries? CYBERR, the leading platform connecting top cybersecurity professionals with forward-thinking organizations
Skills
Cybersecurity Consultant (Remote)
Hire Feed · Abu Dhabi
Role: Cybersecurity Consultant (Remote) Location: Remote (Work from Anywhere) * Payout: $250k - $350k /yr Role Overview: We are hiring for one of our clients, seeking a Sr. Infrastructure Security Engineer to work on a
Skills
2 days ago
Tailor Resume↗Tailor Resume ↗Cybersecurity Consultant (Remote)
Hire Feed · Abu Dhabi
Role: Cybersecurity Consultant (Remote) Location: Remote (Work from Anywhere) * Payout: $30 - $90 /hour Role Overview: We are hiring for one of our clients, seeking a Penetration Tester to work on a contractor basis. In
Skills
2 days ago
Tailor Resume↗Tailor Resume ↗Offensive Cybersecurity Consultant
help AG · Dubai
Help AG is looking for a talented and experienced Offensive Security Consultant who will be involved in a wide range of activities related to cybersecurity and penetration testing. Here are the key areas they will be inv
Skills
3 days ago
Tailor Resume↗Tailor Resume ↗Senior Information Security Consultant
Anix Global · Dubai
Role - Senior Information Security Consultant Maximum salary: AED 20 K Location: Dubai UAE Role Overview - Perform cybersecurity posture assessments across both cloud and on-premises environments. Identify, document, and
Skills
4 days ago
Tailor Resume↗Tailor Resume ↗Associate Offensive Cybersecurity Consultant
GSSTech Group · United Arab Emirates
Involved in vulnerability assessment, penetration testing, web and mobile application audits, requiring knowledge in programming and technical writing.
Skills
4 days ago
Tailor Resume↗Tailor Resume ↗Cyber Security Consultant
Dautom · Dubai
Position: Cyber Security Consultant Experience Required: 8+ Years Job Summary: We are seeking a highly skilled and experienced Cyber Security Consultant to lead and support enterprise application security initiatives. Th
Skills
5 days ago
Tailor Resume↗Tailor Resume ↗Security Consultant - UAE National
GSSTech Group · UAE
We looking for a talented and experienced Security Consultant (UAE National) who will be responsible for the proper and accurate handling of support requests of Client's customers. The Engineer will receive requests by E
Skills
6 days ago
Tailor Resume↗Tailor Resume ↗Information Security Consultant
Staff Connect UAE · Abu Dhabi Emirate
This role is responsible for leading, coordinating, and driving the Information Security Governance (GRC) and Business Continuity functions across organization and its subsidiaries. The position ensures effective governa
Skills
6 days ago
Tailor Resume↗Tailor Resume ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required