Security Analyst
Skills
About This Role
Overview
About Lucidya Lucidya is an AI-native Customer Experience Intelligence platform empowering enterprises to understand, engage, and retain customers at scale.
As we expand, security, compliance, and trust are at the core of our growth strategy.
To support this expansion, we are strengthening our security organization and are looking for a Security Analyst to play a key role in bridging GRC, security engineering, and global compliance efforts.
About the role
As Lucidya grows internationally, maintaining strong security controls and achieving global compliance certifications is mission-critical.
This role will directly contribute to achieving multiple compliance certifications per quarter, ensuring Lucidya meets the highest standards of data protection and information security.
You ll work at the intersection of GRC and Security Engineering, supporting compliance initiatives, strengthening internal controls, and enabling secure product development across cross-functional teams.
What You ll Be Doing
- Work closely with GRC and Security Engineering teams to support security, privacy, and compliance initiatives across Saudi Arabia, Qatar, international regions, and the U.S. market
- Assist in the implementation and ongoing maintenance of ISO/IEC 27001, ISO/IEC 42001 (AI Management Systems), and SOC 2 controls
- Support U.S. market migration efforts by helping align security and compliance practices with SOC 2, NIST frameworks, and U.S. data privacy requirements
- Contribute to regional data protection compliance activities, including KSA PDPL, Qatar PDPL, and U.S. state privacy laws, under guidance from senior team members
- Participate in the creation, update, and maintenance of security, privacy, and AI governance policies, procedures, and control documentation
- Support penetration testing, vulnerability management, and security assessments, and help track remediation actions
- Help with document control, evidence collection, and audit readiness for internal reviews, customer assessments, and external audits
- Work cross-functionally with engineering, product, and operations teams
Day-to-Day Responsibilities
- Support daily security, privacy, and compliance activities across KSA, Qatar, international regions, and the U.S.
- Assist with maintaining and updating controls for ISO/IEC 27001, ISO/IEC 42001, and SOC 2
- Help align systems and processes with U.S. market requirements, including SOC 2 evidence, NIST-aligned controls, and U.S. data privacy obligations
- Review security controls for cloud infrastructure, SaaS environments, APIs, and integrations
- Support vulnerability management, penetration testing coordination, and remediation tracking
- Maintain policies, procedures, and control documentation, ensuring accuracy and version control
- Collect, organize, and validate audit evidence for internal reviews, customer questionnaires, and external audits
- Track compliance tasks, findings, and remediation actions in coordination with GRC and Security Engineering teams
- Collaborate with engineering, product, and operations teams to address security and compliance requirements in day-to-day workflows
- Support incident response documentation, risk assessments, and compliance reporting as needed
• ISO & AI Governance Compliance
- ISO/IEC 27001 and ISO/IEC 42001 (AI Management System) controls assigned to the role remain implemented and evidenced, with zero high-risk audit findings related to security or AI governance.
• NIST Alignment & Risk Reduction
- Systems and processes mapped to NIST frameworks (e.g., NIST CSF / NIST AI RMF) show measurable risk reduction, with identified gaps documented and remediated within agreed timelines.
- Achieve ISO27001 lead implementor
- Independent progression and ownership of assigned tasks
First 90 Days
- Gain a strong understanding of Lucidya s security tools, processes, and architecture
- Actively contribute to ISO 27001 policy and procedure creation
- Support ongoing compliance initiatives and audits
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