Security Account Manager
Key Skills for This Role
Full Job Posting
Key Responsibilities
- Oversee daily security operations to ensure compliance with site procedures, post orders, and client expectations.
- Supervise, coach, and support security officers while promoting accountability and professionalism.
- Manage scheduling, staffing coverage, attendance, and timekeeping to ensure operational needs are met.
- Build and maintain strong relationships with the client through consistent communication and responsive service.
- Conduct site inspections and quality assurance checks to maintain service standards.
- Oversee access control, visitor management, and facility security procedures.
- Ensure incidents and security concerns are properly documented, reported, and addressed.
- Coordinate officer training and ensure team members understand site-specific procedures and emergency protocols.
- Identify and resolve operational challenges while communicating staffing or performance concerns to leadership.
- Maintain compliance with company policies, client requirements, and applicable security regulations.
Qualifications
- Previous security experience required; supervisory or account management experience preferred.
- Strong leadership, communication, and organizational skills.
- Ability to manage staffing needs, coordinate schedules, and hold team members accountable.
- Professional demeanor with the ability to build positive relationships with clients and employees.
- Strong problem-solving skills and the ability to manage competing priorities.
- Basic computer proficiency, including scheduling, reporting, and administrative tasks.
- Experience in a manufacturing or industrial environment is a plus.
Preferred Qualifications
- Previous security experience required; supervisory or account management experience preferred.
- Experience in a manufacturing or industrial environment is a plus.
About Securitas Security Services
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