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Securities Services – Client Solutions Manager – Vice President
JPMorgan Chase
Brooklyn, USA
Full-time
Executive
Onsite
Discovered 2 weeks ago
Full Job Posting
Job responsibilities
- Lead execution of key implementation projects, managing resources across multiple locations and disciplines
- Drive client requirements gathering, propose and influence target solutions
- Design, document, and collect sign-off on scope and solutions with internal partners
- Develop and manage project delivery plans, facilitate negotiation of client legal agreements, and execute plans with robust governance and reporting
- Actively mitigate and manage project risk, coordinate timely resolution of issues, and manage scope containment and change management
- Motivate virtual teams across locations and disciplines
- Execute post-implementation and production satisfaction reviews to improve practices
- Prioritize, track, and report on all projects in the pipeline
- Ensure compliance with all controls and procedures
- Own project communication to internal and external stakeholders
- Deliver high levels of internal and external client satisfaction
Required qualifications, capabilities, and skills
- Working knowledge of Securities Services products (Custody, Fund Accounting, Fund Admin, Hedge Funds Services, Private Funds Services, Investment Analytics, Compliance, ETFs, IMOS, Trading Services, Prime Custody, Fusion)
- Project and program management skills
- Highly structured and methodical execution
- Clear, articulate, and concise verbal and written communication
- Client-facing skills
- Proven ability to influence and work collaboratively with multiple internal disciplines
- Strong presentation skills
- Keen eye for identifying and resolving risks
- Ability to systematically remove ambiguity from projects
- Relationship skills to influence across functions; reputation for integrity, intelligence, and problem solving
- Ability to work well in an evolving environment
Preferred qualifications, capabilities, and skills
- Bachelor’s degree
- 5+ years in Financial Services, particularly Securities Servicing Industry
- 3+ years in a client-facing project management role or commensurate experience
About JPMorgan Chase
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