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Section Head - Food

The Food and Beverage GroupDubai, UAE1 months agoMid-Seniorfulltime
Scala
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Via LinkedIn·

About This Role

Nowhere Else

  • Emirates Hills

Section Head - Food

We are looking for a Section Head for our Kricket Team in Dubai. Come join us, this could be the start of something exceptional!

Location: UAE

Reports to: Restaurant Manager (AGM) / Bar Manager (AGM)

Department: F&B Operations

Employment Type: Full-time

Role Overview The Section Head (Supervisor) is responsible for leading a designated service area -Food -during service periods. This role ensures smooth section flow, high service standards, and strong guest engagement while acting as the first line of leadership for the service team.

The Section Head plays a critical role in floor execution, team coordination, and service consistency.

Key Responsibilities

  • Section Leadership
  • Take ownership of a designated section during service.
  • Coordinate table or bar flow, pacing, and staff deployment.
  • Act as the primary escalation point within the section.
  • Service Standards & Guest Experience
  • Ensure service quality, presentation, and timing meet standards.
  • Engage with guests and support issue resolution proactively.
  • Support upselling and guest recommendations.
  • Team Supervision
  • Supervise waiters, runners, bartenders, or baristas within the section.
  • Provide real-time coaching and direction during service.
  • Support onboarding and training of junior staff.
  • Operational Discipline
  • Ensure SOPs, hygiene, and safety standards are followed.
  • Support opening, closing, and shift handovers.
  • Report operational issues to management promptly.

KPIs & Success Metrics

  • Section service efficiency and guest feedback
  • Team performance and coordination
  • Compliance with standards and procedures
  • Upselling and service contribution

Candidate Requirements

  • 3+ years’ experience in a service or beverage role.
  • Proven ability to lead a section or small team.
  • Strong communication and guest-facing skills.
  • Ability to perform under pressure in busy service periods.

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Nowhere Else

  • Emirates Hills

Section Head - Food

We are looking for a Section Head for our Kricket Team in Dubai. Come join us, this could be the start of something exceptional!

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