Secratary cum sales coordinator (Back Office)

About This Role

Role Overview

We are looking for a practical, hands-on coordinator who can ensure smooth day-to-day operations, manage daily leads generated from Google Ads and Sales Team.

This role is best suited for someone who enjoys handling customers, organizing work, and supporting business growth — not a purely technical marketing role.

Key Responsibilities

Operations & Admin (Primary Focus)

• Manage daily schedules and service coordination
• Prepare basic reports and update internal systems
• Ensure smooth communication between team and clients

Lead Management & Sales Support

• Handle incoming leads (calls, WhatsApp, website inquiries)
• Follow up with customers and convert inquiries into bookings
• Coordinate with technicians and schedule daily jobs
• Maintain customer records and track leads

Basic Marketing Support (Secondary)

• Monitor and manage leads generated from Google Ads campaigns and from Sales Team.
• Track leads generated from ads
• Coordinate with external marketing support (if required)

Requirements

• 1–2 years experience in admin, sales coordination, or customer service
• Strong communication and follow-up skills
• Well-organized and able to handle multiple tasks
• Comfortable using spreadsheets and basic tools
• Basic knowledge of Google Ads or digital marketing

Who This Role Is For

✔ Someone who enjoys handling customers and closing leads
✔ Organized and reliable in daily operations
✔ Has some exposure to marketing but is not purely a specialist

Who This Role Is NOT For

✖ Pure digital marketing specialists expecting advanced campaign work

Benefits

• Growth opportunity within the company
• Stable, long-term role in a growing business

Work Location: In person