pinpoint
SDE 3 - Backend
Hiver
Bengaluru, IND
Full-time
Senior · 5+ years experience
Hybrid
Discovered 3 weeks ago
GoJavaPythonKafkaRabbitMQSQL
Key Skills for This Role
GoJavaPythonKafkaRabbitMQSQL
Full Job Posting
Key Responsibilities
- What you will do?
- Backend, Distributed Systems & AI
- Scale backend systems to handle rapidly growing traffic and AI workloads.
- Build low-latency inference and retrieval endpoints, caching layers, and model-serving pipelines.
- Improve reliability, resiliency, and performance across monolith and microservices environments.
- Work with Kafka/RabbitMQ to build high-volume, event-driven data flows.
- Partner with ML/AI teams to deploy embeddings, rerankers, RAG systems, and evaluation workflows.
- Product Engineering
- Ship features end-to-end across backend APIs, domain models, and data pipelines.
- Integrate AI suggestions, copilots, and retrieval-based workflows seamlessly into the product experience.
- Collaborate closely with design & product to deliver polished, consumer-grade UX.
- Data, Security & Observability
- Implement secure, compliant data handling for structured/unstructured customer data.
- Own observability across the stack — tracing, metrics, dashboards, feature flags, SLOs.
- Lead debugging of complex issues across frontend, backend, infra, and model pipelines.
- Drive postmortems, root-cause analysis, and process improvements.
- What we’re looking for?
- Must Have:
- 5+ years building and scaling production systems end-to-end.
- Solid backend expertise in Go/Java/Python/RoR.
- Deep understanding of distributed systems, concurrency, performance, and resiliency.
- Experience with SQL plus familiarity with NoSQL/caches.
- Exposure to production model serving (embeddings, inference APIs).
- Strong fundamentals in cloud infra (AWS preferred), containers, and CI/CD.
- Nice to Have:
- Prior experience building and shipping AI systems/features into production.
About Hiver
Software & SaaS200 employeesFounded 2011
Hiver is a private SaaS customer-service platform helping businesses resolve complex support requests across channels with AI.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Hiver
Product Marketing Manager
Bengaluru, IND
Discovered 2 weeks agoFull-time
Principal Engineer
Bengaluru, IND
Discovered 2 weeks agoFull-time
Engineering Manager
Bengaluru, IND
Discovered 2 weeks agoFull-time
DevOps 2 Engineer
Bengaluru, IND
Discovered 3 weeks agoFull-time
Senior Customer Success Manager (US)
San Francisco, USA
Discovered 3 weeks agoFull-time
AI Senior QA
Bengaluru, IND
Discovered 1 months agoFull-time
Senior Account Executive- US
San Francisco, USA
Discovered 1 months agoFull-time
AI SDE 3 - Full Stack
Bengaluru, IND
Discovered 1 months agoFull-time