Scrum Master - Local to Pittsburgh, PA

Position Description

Execution Control & Ceremony Enforcement

• Command and enforce all Scrum ceremonies (Sprint Planning, Daily Scrum, Review, Retrospective, Refinement) with strict adherence to time, structure, and outcomes
• Ensure every ceremony results in clear decisions, ownership, and documented outputs — no ambiguity permitted
• Maintain absolute sprint discipline — no mid-sprint scope changes, unplanned work, or external interference without formal escalation and approval
• Act as the gatekeeper for sprint entry — no backlog item enters a sprint without readiness (clear scope, acceptance criteria, and sizing)

Sprint Protection & Delivery Accountability

• Own sprint integrity end-to-end — commitments are treated as contractual obligations
• Immediately challenge and correct deviations including over-commitment, carryover, scope creep, and quality shortcuts
• Block unauthorized work intake and enforce a single controlled intake channel for all requests
• Escalate delivery risks early, factually, and without delay to program leadership

Impediment Elimination & Escalation Discipline

• Relentlessly drive impediment removal — blockers must have an owner, resolution path, and timeline within 24 hours
• Escalate unresolved issues aggressively using data-backed evidence and impact analysis
• Ensure dependencies are actively managed, tracked, and escalated before they affect sprint outcomes

Quality & Definition Of Done Enforcement

• Enforce Definition of Done as non-negotiable — incomplete work is not accepted under any circumstances
• Prevent accumulation of technical debt, partial work, and quality compromises
• Actively identify and eliminate anti-patterns including hero culture, silent failures, and hidden work

Metrics, Transparency & Control Reporting

• Maintain real-time visibility of team performance through metrics: velocity, burndown, predictability, spillover, defect leakage, and impediment aging
• Convert execution data into clear, objective delivery narratives for leadership
• Use metrics to hold the team accountable and drive behavioral change

Team Discipline & Coaching

• Establish and reinforce clear expectations for accountability, ownership, and delivery behavior
• Coach team members and partners on execution discipline—not just Agile concepts
• Intervene directly when performance, participation, or accountability standards are not met

Continuous Improvement With Accountability

• Ensure retrospectives produce specific, measurable improvements with assigned ownership and deadlines
• Track improvement actions to closure with visible impact
• Drive measurable gains in predictability, throughput, and quality sprint-over-sprint
• Required Qualifications To Be Successful In This Role
• Bachelor's degree in Computer Science, Business, or equivalent experience
• 5–8 years as a Scrum Master in high-pressure, enterprise delivery environments
• Proven ability to enforce delivery discipline and recover failing or unstable teams
• Experience operating in environments with strict governance, high visibility, and executive oversight
• Experience in platform, cloud, or large-scale modernization programs preferred

Desired Skills

• Experience in Banking and financial domain is a plus
• Experience working with enterprise document management / ECM platforms such as: OpenText, IBM File Net, Hyland OnBase, AEM or Sharepoint

Other Information

• CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role.
• The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications.
• To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role.
• Compensation decisions are dependent on the facts and circumstances of each case.
• A reasonable estimate of the current range for this role in the U.S. is $89,600.00 - $156,700.00.
• CGI's benefits are offered to eligible professionals on their first day of employment to include:
• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well-being programs
• Together, as owners, let’s turn meaningful insights into action.
• Life at CGI is rooted in ownership, teamwork, respect and belonging.
• Here, you’ll reach your full potential because…
• You are invited to be an owner from day 1 as we work together to bring our Dream to life.
• That’s why we call ourselves CGI Partners rather than employees.
• We benefit from our collective success and actively shape our company’s strategy and direction.
• Your work creates value.
• You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
• You’ll shape your career by joining a company built to grow and last.
• You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
• Come join our team—one of the largest IT and business consulting services firms in the world.
• Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
• CGI provides reasonable accommodations to qualified individuals with disabilities.
• If you need an accommodation to apply for a job in the U.S., please email the CGI U.S.
• Employment Compliance mailbox at [email protected].
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• Emails for any other reason or those that do not include a Position ID will not be returned.
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• All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation.
• Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.
• Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check.
• CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
• CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.