Scrum Master
Role Overview
We are looking for an experienced Senior Scrum Master to lead and support a ServiceNow development squad.
You will be the driving force behind Agile delivery — ensuring the team understands business requirements, commits to well-defined sprint goals, and consistently clears the backlog with quality outcomes.
This role requires someone who can bridge the gap between business stakeholders and technical developers, translating complex ServiceNow deliverables into actionable Epics, Stories, and Tasks.
Key Skills for This Role
Full Job Posting
Qualifications
- Qualifications
- 6+ years of experience as a Scrum Master, with at least 2 years supporting a technical development squad
- Deep understanding of Agile frameworks — Scrum, Kanban, SAFe — and hands-on experience running all Scrum ceremonies
- Proven ability to write and refine Epics, Features, and User Stories with clear Acceptance Criteria
- Strong JIRA proficiency — board configuration, backlog management, reporting, and sprint administration
- Experience working with or alongside ServiceNow development teams (direct platform development experience is a plus, not a requirement)
- Certified Scrum Master (CSM) or Professional Scrum Master (PSM I/II)
- Strong stakeholder management — comfortable influencing at all levels, from developers to senior leadership
- Preferred Qualifications
- SAFe Scrum Master (SSM) or SAFe Agilist (SA) certification
- Experience in regulated industries (financial services, insurance, healthcare)
- Familiarity with ITIL and ServiceNow ITSM concepts
- Experience with PI Planning and Program Increment coordination
- Knowedge of DevOps practices — CI/CD, release management, environment coordination
- Why Chubb?
- Join Chubb to be part of a leading global insurance company!
- Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results.
- Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence
- A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024 and 2024-2025
- Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results
- Start-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter
- Growth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment
- Employee Benefits
- Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment. Our benefits include:
- Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their finances
- Upskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs.
- Health and Welfare Benefits: We care about our employees’ well-being in and out of work and have benefits like Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits.
- Join Us
- With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India’s journey.
- Apply Now: Search Jobs - Chubb Careers
About Chubb
Global provider of property, casualty, accident, health, and life insurance.
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