School Administrator - Dubai Campus

Purpose of the Role

Supporting the School

• Provide day-to-day administrative support to ensure the efficient running of the School of Social Sciences.
• Act as a friendly and professional first point of contact for administrative queries from students, colleagues and external stakeholders.
• Maintain accurate records, documentation and administrative processes.

Supporting Students and Academic Activities

• Assist with the administration of academic programmes and student activities, including field trips, guest events and end-of-course celebrations.
• Support assessment and examination processes where required.
• Help coordinate student induction activities, welcome events and engagement initiatives.
• Respond to routine student enquiries and direct more complex matters to the appropriate colleague.

Meetings and Events

• Organise and support meetings, workshops, seminars, guest lectures and School events.
• Arrange venues, prepare documentation, distribute agendas and record action points where required.
• Support follow-up activities to ensure agreed actions are completed.

Operational Support

• Assist with purchase orders, supplier communications and invoice processing in line with University procedures.
• Coordinate travel and accommodation arrangements when required.
• Monitor office resources and support the smooth delivery of administrative services.
• Help facilitate onboarding and induction arrangements for new members of staff.

Working as Part of the Team

• Collaborate with colleagues across the School, Dubai Campus and wider University.
• Contribute ideas to improve processes, efficiency and the overall service experience.
• Provide support and cover for colleagues during busy periods or absences.
• Undertake other duties appropriate to the role and grade.

Who We're Looking For

• Experience providing administrative support in a professional environment.
• Confidence managing multiple priorities, communicating with a wide range of people and delivering excellent customer service.
• Enjoy working with and supporting people.
• Strong organisational and time-management skills.
• Proactive approach and use of initiative.
• Clear and professional communication.
• Comfortable working independently as well as part of a team.
• Excellent attention to detail and ability to manage confidential information with discretion.
• Proficiency in Microsoft Office applications including Word, Excel, Outlook and PowerPoint.
• Experience within a university or educational environment would be advantageous but is not essential.

Why Join Us

• Opportunity to become part of a collaborative and supportive team that plays a vital role in the student and staff experience.
• Contribute to a vibrant academic community, build relationships across the University and gain exposure to a broad range of activities.

About Heriot-Watt University

How to Apply

• Please submit your CV and a cover letter setting out how you meet the criteria for this role.
• Shortlisted candidates may be invited to complete an on-demand video interview as the first stage of the selection process.
• Successful candidates will proceed to in-person formal interviews at the Dubai campus, including a brief presentation on a relevant topic.
• The preferred candidate will attend a second interview with senior staff at the Dubai campus before a final offer decision.
• The appointment is conditional upon successful completion of all Labor and Immigration formalities, and the start date will need to be delayed if the employment visa is not in place.