Scheme Compliance Director, APAC

What You Will Do

• Manage Card Scheme rules and Network/Industry requirements across APAC.
• Engagement and effective relationship management with Schemes.
• Lead an effective communication process for stakeholders to understand scheme rule changes and new mandates.
• Manage non-compliance issues and collaborate with relevant functions for remediation plans.
• Manage waiver request and escalation process and for further negotiation.
• Organize workshops/training between Fiserv and Schemes as well as Network/Industry bodies.
• Support audit processes and provide timely responses to inquiries.
• Provide support and lead collaboration with stakeholders on annual Scheme Releases.
• Attend Network/Industry meetings and follow up on tasks.
• What You Will Need To Have
• 15+ years of experience in the Payments/Cards industry.
• In-depth knowledge of Card Scheme standards, processes, and regulations.
• Demonstrated ability to support new product integration and market strategies.
• Proven track record in handling regional and country operations.
• Ability to handle complex problem-solving and decision-making.
• What Would Be Great To Have
• Proven experience in managing scheme compliance in a large organization.
• Ability to effectively coordinate with various industry bodies and stakeholders.
• Prior experience with network partnership management.
• #LI-DC
• Thank you for considering employment with Fiserv. Please:
• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
• Our commitment to Diversity and Inclusion:
• Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
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• Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
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