Scheduling Services Worker

The County of Lambton is located in Southwestern Ontario, nestled along Lake Huron and the St. Clair River, next to the state of Michigan and is home to a diverse and welcoming population of approximately 128,000 residents.

The Corporation of the County of Lambton is one of the area’s largest employers with approximately 1,300 employees. The County’s seven divisions deliver hundreds of services and programs to our residents, such as emergency medical services, provincial offences court, three long-term care homes, 25 library branches, three museums, an art gallery, archives, public works, public health services, social services, planning and building services.

We are committed to sustainability, economic growth, environmental stewardship and an enhanced quality of life through the provision of responsive and efficient services and collaborative efforts with our municipal and community partners.

Completes filling of shifts for approximately 400 employees for short call and advanced booking absences. This includes arranging and scheduling time off for employees and ensuring vacant shifts are filled to meet staffing requirements and collective agreement parameters using the Departmental Staffing Guidelines procedures and electronic scheduling software.

Job Duties and Responsibilities Scheduling:

Communication with Ward Clerks and Supervisors regarding changes to shifts, vacant shifts

Create and receive Scheduling Handover reports

Monitor short call-in box/calls and action any shift filling

Receive absence calls, leave requests, complete call-ins to fill vacant shifts for all departments

Process shift changes and mutual requests

Filing related to scheduling

Complete various communications according to templates

Printing rosters etc.

Pull reports related to scheduling and workforce analytics

Assist with payroll tracking as necessary

General:

Incumbents must keep up-to-date on all relevant legislation, collective bargaining agreements, County Policies and Procedures, etc. ensuring that these are implemented as prescribed.

Incumbents must possess the physical ability to meet the duties and responsibilities of the job description and/or the requirements identified within the position's Physical Demands Analysis.

These describe the general nature and level of work being performed by incumbents in this classification. They are not an exhaustive list of all job duties in the classification. Other duties may be assigned.

Supervision Requirements:

Direct Supervision: None

Indirect Supervision: None

Functional Authority: None

What We Are Looking For Minimum Formal Education

Completion of related certificate or diploma (Office Administration/Medical Office Administration) or 12 months equivalent experience

Experience

Organizational, interpersonal, problem solving, and multi-tasking skills are essential

Proficiency in Microsoft office software programs

Experience working in scheduling, long-term care or health care is preferred

Experience working with Collective Agreements is preferred

Personal information required by County of Lambton job postings is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act, 1990, CHAPTER M.56, as amended. The treatment, storage and handling of personal information is governed by the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, CHAPTER M.56, as amended and will be used in reviewing applications. Questions about this collection should be directed to the Corporate Manager, Human Resources, County of Lambton, 789 Broadway Street, Box 3000, Wyoming, Ontario N0N 1T0. Phone 519-845-0801 or Toll-free at 1-866-324-6912.