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Scheduling Coordinator

OMS360
Lexington, USA
Full-time
Entry
Onsite
Discovered 2 months ago

Full Job Posting

Mission

The primary role of the Scheduling Coordinator is to schedule office appointments with patients while contributing to a "white gloves" treatment.

Key Responsibilities

  • Effective use of the phone in a courteous, friendly and professional manner to schedule appointments per office protocol
  • Insure patient data is accurate and current by reviewing it with the patient
  • Document patient information in computer
  • Use discretion with all private information in a medical setting
  • Verify insurance information with the patient
  • Confirm appointments daily
  • Travel to other offices as necessary.

Requirements

of the position:

  • Experience in a medical/dental environment. (Minimum of 1 year)
  • Minimum of a high school education or equivalent.

Essential Job Skills

  • Effective written, verbal and electronic communication.
  • Excellent organizational and multi-tasking skills
  • Ability to handle high volume of phone calls.
  • Ability to take initiative and exercise independent judgment, decision-making and problem-solving expertise
  • Ability to maintain confidentiality
  • Computer proficiency in Outlook, Word, Excel and PowerPoint
  • Practices shared accountability with other functional areas of the business

OMS360 is an Equal Opportunity Employer (EEO).

Our Core Values

  • Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone.
  • Integrity: We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right.
  • Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.
  • Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.
  • Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.

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