Scheduling Clerk - Centralized Staffing & Scheduling Office
Full Job Posting
Qualifications
- Post secondary program
- Up to 1 year of experience of scheduling experience; experience in hospital setting or other fast-paced environment preferred
- Experience with scheduling and procurement software an asset
- Demonstrated proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Comfortable with technology and able to learn new software quickly
- Ability to maintain confidentiality and knowledge of privacy legislation
- Strong verbal and written communication skills
- Ability to interact professionally with patients, staff, and external contacts
- Excellent customer service skills
- Salary Range: $28.41 – $32.72 per hour If you are interested in this position, please ensure that you apply before 5pm EST of the closing date. If your application is received past 5pm EST of the closing date, your application will not be accepted.
- CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.
- CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.
- CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.
- We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.
- Salary Range: $28.41 – $32.72 per hour
- If you are interested in this position, please ensure that you apply before 5pm EST of the closing date. If your application is received past 5pm EST of the closing date, your application will not be accepted.
Responsibilities
- Resolve basic scheduling queries
- Maintain and update the scheduling system to ensure accurate and up-to-date information
- Coordinate staffing matters through Oracle under the direction of the CSSO Manager/COCL/delegate
- Assess and triage scheduling cases
- Escalating complex issues to the Scheduling Specialist and Manager/COCL
- Problem solving and trouble shooting
- Communicating staffing changes and updates to relevant departments
- Provide administrative support to the CSSO team
- Prepare and distribute staff schedules
- Ensure staffing profiles are accurate and up to date.
Preferred Qualifications
- Up to 1 year of experience of scheduling experience; experience in hospital setting or other fast-paced environment preferred
About Centre for Addiction and Mental Health
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