SAP Program Director

About Invenio

Role and summary

Experience and core qualifications

• 15+ years of SAP project or program delivery experience; the summary also specifies 12+ years of SAP delivery experience.
• Proven experience as an SAP Program Director, Delivery Director, or Senior Delivery Manager.
• Strong SAP technical or functional expertise, such as Finance, Logistics, HR, BASIS, or Integration.
• Experience delivering large, complex, multi-stream programs across S/4HANA, ECC, or hybrid landscapes.
• Executive-level stakeholder management, commercial acumen, risk management, governance, and escalation-handling expertise.
• Experience with multi-vendor and distributed delivery environments; strong leadership and team-management skills.
• Proficiency in Agile, Scrum, and traditional project or program management methodologies; excellent communication, negotiation, and problem-solving skills.

Preferred qualifications

• Public-sector or government SAP program experience.
• Relevant SAP certifications; PMP, PRINCE2, or equivalent program/project management certification.
• Exposure to SAP Activate and digital transformation initiatives.
• Pre-sales, solutioning, account growth, or familiarity with regulatory, audit, and compliance requirements in large programs.

Program delivery and client leadership

• Own end-to-end SAP program delivery against scope, schedule, quality, and financial objectives; lead multi-stream implementations across S/4HANA, ECC, or hybrid environments.
• Serve as the single point of accountability for delivery performance and ensure governance, regulatory, and audit compliance, particularly in public-sector engagements.
• Act as primary interface for senior customer stakeholders, executives, and steering committees; build trusted client relationships.
• Manage expectations, risks, and escalations, and resolve complex challenges by aligning stakeholders, teams, and solutions.

Team and commercial leadership

• Lead, mentor, and manage large cross-functional SAP teams; oversee project managers and solution leads to keep work aligned with program goals.
• Promote accountability, resilience, continuous improvement, collaboration, knowledge sharing, and talent development.
• Own commercial governance for contracts, statements of work, and change requests; manage revenue, costs, and gross margins.
• Advise business leadership on financial and delivery risks and support sales and account teams with renewals, upsell opportunities, and pipeline growth.

Risk and issue management

• Identify, assess, and mitigate delivery, financial, and reputational risks.
• Lead resolution of complex issues and high-impact escalations, making decisions and maintaining leadership in challenging environments.

Location and shifts

• The description lists the location and shifts as TBD.