Sanitation Supervisor

Overview

Essential Criteria

• Experience in managing cleaning teams in industrial, commercial, or residential environments
• Knowledge of cleaning chemicals, equipment, and safety standards
• Familiarity with hygiene and sanitation regulations (e.g., HACCP, ISO standards – preferred)
• Ability to conduct quality audits and inspections
• Basic computer knowledge for reporting and documentation

Skills Required

• Strong leadership and team management skills
• Attention to detail and quality control mindset
• Good communication and interpersonal skills
• Problem-solving and decision-making abilities
• Time management and organizational skills
• Ability to train and guide staff effectively
• Report writing and documentation skills

Roles & Responsibilities

• Supervise daily cleaning operations and ensure tasks are completed as per schedule
• Conduct routine inspections to maintain cleanliness and hygiene standards
• Monitor and enforce compliance with safety and sanitation policies
• Train cleaning staff on proper cleaning techniques, use of chemicals, and equipment
• Maintain cleaning checklists, audit reports, and quality records
• Identify areas for improvement and implement corrective actions
• Ensure proper usage and maintenance of cleaning equipment and materials
• Coordinate with other departments to address cleaning requirements
• Handle customer or internal complaints related to cleanliness and resolve promptly
• Monitor staff attendance, performance, and discipline

KPI Measurements

• **Cleaning Quality Score:** % compliance based on inspection/audit results
• **Resource Utilization:** Optimal use of cleaning materials and cost control
• **Audit Performance:** Number of passed internal/external audits
• **Complaint Resolution Rate:** % of complaints resolved within defined timeline
• **Productivity Efficiency:** Tasks completed vs. planned schedule
• **Training Effectiveness:** Number of trainings conducted and staff performance improvement
• **Health & Safety Compliance:** Number of incidents or violations reported