San Antonio, TX based Clinical Specialist - Remote, USA
Role Overview
The Clinical Specialist is a focused individual who has a passion for patient care and physician and staff education. This person will proctor cases to excellence and independently cover CVAC procedures, training the surgical team on the safe and effective uses of the device. The Clinical Specialist works closely with the surgical team members to provide clinical product assistance to the surgeon by being familiar with the surgical procedure, instruments, supplies, and equipment.
The Clinical Specialist will train the surgical team on instrument preparation prior to cases and during the surgical procedure. This role will manage inventory needs in the account and any accompanying administrative requirements.
This role is not considered for pathway to a Territory Sales Manager at Calyxo Inc, due to the tenure and experience required to execute the Territory Sales Manager role.
Ideal candidates will live in the targeted geographical area.
This position can cover any CVAC case in the territory, region, or at times, the nation, as assigned. The Clinical Specialist will also provide clinical support for physician training and sales training programs.
In This Role, You Will:
Provide clinical case coverage as assigned
Train the surgical team to assist in good patient outcomes and verbally support cases during training period
Acquire and maintain current knowledge of perioperative surgical technology practice and hospital policies and procedures
Develop technical acumen to a level to serve as an educational resource
Demonstrate appropriate interactions with all hospital service providers
Maintain and prepare equipment and kits for surgery, including Quality Control audits of equipment and kits
Troubleshoot equipment according to standard procedure
Provide intra-operative clinical product support
Ensure that 100% of received inventory and returned inventory matches shipping documents
Reconcile inventory/usage as well as missing inventory
Assist in the delivery of procedural training to physicians and medical staff
Be an effective member of the commercial team and play a key role in ensuring positive clinical outcomes
In partnership with TSM, perform account management: such as Account Set Up, Clinical Engagement, Case Support and Clinical Outcomes
In Partnership with TSM, support education of APPs, Office and Hospital Staff
In partnership with TSM, help facilitate and support Residency Education
Ensure compliance with all company policies, including the quality policy, on label promotion and interactions with health care professionals
In this role, you will collaborate with Clinical Specialist teams to review and discuss case presentations and peer to peer knowledge sharing
Other duties as assigned
Who You Will Report To:
Regional Clinical Manager (RCM)
Clinical Specialist I Requirements:
Clinical experience such as:
Scrub Tech
X-Ray Tech
RN or BSN
Laser Tech
Clinical Specialist II Requirements:
In addition to all of the above:
Industry experience (1-3 years)
Prior Employment as a Clinical Specialist with a medical device company or experience working with Mobile Litho Provider Companies
Comfortable with the pace required to be successful in a start-up
Ability to provide intraoperative procedural guidance
Willingness to travel outside of the designated territory
Sr. Clinical Specialist Requirements:
Industry experience: 3+ years of full-time employment by a medical device company as a clinical specialist (or comparable position) focused on case coverage and patient outcomes (not equipment/service provider).
Clinical experience: Intraoperative Coaching Experience
OR experience: Fluent in Staff and Support Training
Track record of success. Urology experience preferred.
Understands the medical device industry
Understands sales processes and training
General Requirements:
Experience in surgical technique and sterile procedures in the operating room
Experience utilizing fluoroscopy is a plus
Customer relationship and procedural skill development are highly desired
Highly desirable candidates will have a degree or certification in a medical-related field (ex: LPN, RN, Surg Tech, Rad Tech, etc).
Able to travel by car up to 90%
Must have valid US driver's license
Compliance with relevant county, state, and federal rules regarding vaccinations.
Full Job Posting
Summary:
The Clinical Specialist is a focused individual who has a passion for patient care and physician and staff education. This person will proctor cases to excellence and independently cover CVAC procedures, training the surgical team on the safe and effective uses of the device. The Clinical Specialist works closely with the surgical team members to provide clinical product assistance to the surgeon by being familiar with the surgical procedure, instruments, supplies, and equipment.
The Clinical Specialist will train the surgical team on instrument preparation prior to cases and during the surgical procedure. This role will manage inventory needs in the account and any accompanying administrative requirements.
This role is not considered for pathway to a Territory Sales Manager at Calyxo Inc, due to the tenure and experience required to execute the Territory Sales Manager role.
Ideal candidates will live in the targeted geographical area.
This position can cover any CVAC case in the territory, region, or at times, the nation, as assigned. The Clinical Specialist will also provide clinical support for physician training and sales training programs.
In This Role, You Will:
Provide clinical case coverage as assigned
Train the surgical team to assist in good patient outcomes and verbally support cases during training period
Acquire and maintain current knowledge of perioperative surgical technology practice and hospital policies and procedures
Develop technical acumen to a level to serve as an educational resource
Demonstrate appropriate interactions with all hospital service providers
Maintain and prepare equipment and kits for surgery, including Quality Control audits of equipment and kits
Troubleshoot equipment according to standard procedure
Provide intra-operative clinical product support
Ensure that 100% of received inventory and returned inventory matches shipping documents
Reconcile inventory/usage as well as missing inventory
Assist in the delivery of procedural training to physicians and medical staff
Be an effective member of the commercial team and play a key role in ensuring positive clinical outcomes
In partnership with TSM, perform account management: such as Account Set Up, Clinical Engagement, Case Support and Clinical Outcomes
In Partnership with TSM, support education of APPs, Office and Hospital Staff
In partnership with TSM, help facilitate and support Residency Education
Ensure compliance with all company policies, including the quality policy, on label promotion and interactions with health care professionals
In this role, you will collaborate with Clinical Specialist teams to review and discuss case presentations and peer to peer knowledge sharing
Other duties as assigned
Who You Will Report To:
Regional Clinical Manager (RCM)
Clinical Specialist I Requirements:
Clinical experience such as:
Scrub Tech
X-Ray Tech
RN or BSN
Laser Tech
Clinical Specialist II Requirements:
In addition to all of the above:
Industry experience (1-3 years)
Prior Employment as a Clinical Specialist with a medical device company or experience working with Mobile Litho Provider Companies
Comfortable with the pace required to be successful in a start-up
Ability to provide intraoperative procedural guidance
Willingness to travel outside of the designated territory
Sr. Clinical Specialist Requirements:
Industry experience: 3+ years of full-time employment by a medical device company as a clinical specialist (or comparable position) focused on case coverage and patient outcomes (not equipment/service provider).
Clinical experience: Intraoperative Coaching Experience
OR experience: Fluent in Staff and Support Training
Track record of success. Urology experience preferred.
Understands the medical device industry
Understands sales processes and training
General Requirements:
Experience in surgical technique and sterile procedures in the operating room
Experience utilizing fluoroscopy is a plus
Customer relationship and procedural skill development are highly desired
Highly desirable candidates will have a degree or certification in a medical-related field (ex: LPN, RN, Surg Tech, Rad Tech, etc).
Able to travel by car up to 90%
Must have valid US driver's license
Compliance with relevant county, state, and federal rules regarding vaccinations.
What We Offer:
- At Calyxo, you will be part of a knowledgeable, high-achieving, experienced, and fun team. You will work in a diverse work environment with experienced, proven leaders and have an opportunity to shape our company culture. You will experience constant learning and dynamic challenges to help you grow and be the best version of yourself.
- We also offer a compensation plan as follows:
- Competitive salary
- Total Compensation: $100,000 - $140,000 annually
- Base Salary: $80,000, $100,000, or $120,000 per year (DOE)
- Annual Variable Bonus: $20,000
- Plus, generous allowances such as:
- Auto Allowance: $9,600
- Cell Phone/Internet Allowance: $1,800
- Stock options: ownership and a stake in growing a mission-driven company
- Employee benefits package that includes 401(k), healthcare insurance and paid vacation
- Calyxo is deeply committed to fostering an environment where diversity and inclusion are not only valued but also prioritized. We believe a diverse and inclusive community empowers us to act courageously, care deeply, and dream boldly to impact people in big ways. Diverse viewpoints bring diverse capabilities, which strengthen our focus and fuel our growth. Calyxo is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected characteristics
- Legal authorization to work in the United States is required. In compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
- Disclaimer:
- At Calyxo, we prioritize a transparent and structured interview process to ensure the best fit for both our candidates and our team. Please be aware of the following:
- Structured Interview Process: Our hiring process includes multiple stages of interviews where you will have the opportunity to communicate directly with Calyxo employees. This ensures that you gain a comprehensive understanding of the role and our company culture.
- Verification of Identity: We do not extend job offers without first meeting candidates, either virtually or in person. This step is crucial to maintain the integrity of our hiring process and to ensure mutual alignment.
- Beware of Scams: Calyxo will never request sensitive personal information, such as your full name, address, phone number, or identification documents, via email or online forms before an official interview. Calyxo representatives will always contact you using an email format of [email protected]. If you receive a request for information from any other domain, please contact us directly at [email protected] to verify the legitimacy of the communication.
- We appreciate your interest in joining Calyxo and look forward to getting to know you through our official channels.
About Calyxo
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