Salon Receptionist

About This Role

Job Description:
We are looking for a professional and experienced Salon Receptionist to join our team in Dubai. The ideal candidate will be the first point of contact for our clients, ensuring excellent customer service and smooth daily operations of the salon.

Key Responsibilities:

• Greet and welcome clients in a friendly and professional manner
• Manage appointments, bookings, and cancellations efficiently
• Handle phone calls, WhatsApp inquiries, and client follow-ups
• Operate and manage the Fresha salon system
• Process payments and maintain accurate records
• Coordinate with stylists and technicians for smooth scheduling
• Maintain cleanliness and organization of the reception area
• Assist in promoting salon services and offers

Requirements:

• Minimum 5 years of experience as a salon receptionist (preferably in Dubai)
• Strong communication and customer service skills
• Experience with Fresha salon software is a must
• Good computer skills (MS Office, booking systems, etc.)
• Well-presented, organized, and detail-oriented
• Ability to work under pressure in a fast-paced environment

Pay: From AED2,500.00 per month

Work Location: In person