Salon Administrator
Role Overview
Manage the salon's day-to-day administrative and front-desk operations.
Provide customer service and coordinate between clients, stylists, and management.
Key Skills for This Role
Full Job Posting
Job summary
Manage the salon's day-to-day administrative and front-desk operations.
Provide customer service and coordinate between clients, stylists, and management.
Front desk and appointments
- Welcome clients and handle phone calls, WhatsApp messages, emails, and inquiries.
- Schedule, confirm, and manage appointments, cancellations, rescheduling, and walk-ins.
- Maintain client records and appointment schedules.
Administration and operations
- Handle payments, invoices, receipts, and daily cash or card transactions.
- Coordinate staff schedules and communicate appointments to salon professionals.
- Keep reception organized, monitor supplies, and assist with ordering.
- Resolve customer complaints and prepare daily sales and appointment reports.
- Support the salon manager with general administrative duties.
Service promotion
- Promote salon services, packages, memberships, and special offers to clients.
Skills and experience
- Excellent communication and customer service skills; good organization and time management.
- Basic computer and administrative skills; ability to multitask in a busy salon environment.
- Professional, friendly, and presentable manner.
- Appointment-booking or POS system experience is an advantage.
- Previous salon, beauty, reception, or administrative experience is preferred.
Pay
- Pay starts at AED 2,500 per month.
Work location
- Work location is in person.
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