Salla E-commerce Manager

Overview

Salla Store Management (Salla Operations)

• Manage and operate the Salla e-commerce store on a daily basis with high efficiency.
• Upload and maintain accurate product data, including images, descriptions, pricing, and inventory levels.
• Organize store structure by managing categories and collections to ensure smooth navigation and an enhanced user experience.
• Plan and execute promotions, discounts, and coupon campaigns to support sales objectives.

Order Management & Operations

• Oversee the full order lifecycle from placement to delivery, ensuring a seamless customer experience.
• Coordinate with cross-functional teams to ensure timely and efficient execution of operational tasks.
• Resolve order-related issues such as delays, cancellations, and returns in a professional manner.
• Monitor and manage inventory levels within the system to maintain optimal stock availability.

User Experience Optimization (UX)

• Enhance and optimize the storefront interface to improve usability and visual appeal.
• Improve product detail pages to provide clear, compelling information that supports purchase decisions.
• Analyze and reduce cart abandonment rates by optimizing the customer journey.
• Conduct continuous testing and improvements to enhance user experience and increase conversion rates.
• Qualifications and Skills – Practical ecommerce operator with technical fluency
• Bachelor’s degree in business, marketing, computer science, or a related field, or equivalent practical experience.
• 3+ years of hands-on experience managing ecommerce storefronts (preferably Salla or similar platforms) with demonstrated impact on sales and conversion metrics.
• Strong familiarity with Salla configuration, themes, product management, and extension/integration ecosystems; experience with Shopify, WooCommerce, or other platforms is a plus.
• Comfortable with basic technical tasks and coordination: REST APIs, CSV imports/exports, data mappings, and working with developer teams to scope changes.
• Analytical mindset with experience using analytics tools (Google Analytics, Salla analytics, or similar) and SQL or spreadsheet-driven analysis to inform decisions.
• Experience with CRO techniques, A/B testing tools, and UX best practices to improve site performance and funnel conversion.
• Excellent project management skills: able to prioritize work, manage multiple initiatives, and deliver on schedule in a fast-paced environment.
• Strong communication skills in English; ability to write clear product copy and collaborate with cross-functional teams including marketing, operations, and engineering.