Salesforce Program Manager

Overview

Application Architecture & Development

• Design, develop, and maintain enterprise applications, internet banking portals, and digital channel solutions.
• Define application architecture, technical specifications, and design standards.
• Prepare and maintain application documentation, architecture diagrams, and technical design documents.
• Develop customized features, services, workflows, templates, and integrations based on business requirements.
• Participate in application enhancement initiatives from requirement gathering through production deployment.

Integration & Cloud Services

• Design and implement integrations with banking applications, third-party systems, and digital channels.
• Utilize Microsoft Azure services for application integration, automation, and cloud-native solutions.
• Support application modernization and migration initiatives from on-premises environments to Microsoft 365 and cloud platforms.
• Ensure seamless connectivity between enterprise systems and external services.

SharePoint Administration & Migration

• Administer and maintain SharePoint environments, including farm management and performance optimization.
• Lead SharePoint migration projects, including SharePoint 2013 to SharePoint 2019 migrations using ShareGate.
• Implement governance, security, backup, and recovery strategies for SharePoint environments.
• Support SharePoint Online and Microsoft 365 collaboration solutions.

Security & Compliance

• Manage application security, vulnerability assessments, and remediation activities.
• Conduct code reviews using tools such as Veracode, FxCop, and other security analysis platforms.
• Implement secure coding standards and application security best practices.
• Ensure compliance with organizational security policies and regulatory requirements.

Power Platform & Reporting

• Develop business applications and automated workflows using Microsoft Power Apps and Power Automate.
• Design and maintain dashboards, reports, and analytics solutions using Power BI.
• Support reporting requirements using SQL Server Reporting Services (SSRS).

Disaster Recovery & Infrastructure

• Design and maintain Disaster Recovery (DR) architecture and recovery procedures.
• Collaborate with infrastructure and network teams to ensure application availability and resilience.
• Manage firewall configurations, network communication requirements, and application connectivity.

Change & Release Management

• Participate in change management processes for application enhancements and production releases.
• Coordinate business testing, user acceptance testing (UAT), deployment planning, and production rollouts.
• Provide post-deployment support and issue resolution.

Agile Delivery & Support

• Work within Agile/Scrum teams for application development and enhancement projects.
• Provide application support, troubleshooting, bug fixes, and performance tuning.
• Collaborate with business stakeholders, project managers, and technical teams to deliver solutions aligned with business objectives.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field.
• 8+ years of experience in enterprise application architecture, development, and administration.
• Strong expertise in:
• SharePoint 2013/2016/2019 and SharePoint Online

• Microsoft Azure Services

• Power Apps, Power Automate, and Power BI
• C#, .NET Framework/.NET Core
• REST APIs and Web Services
• SQL Server and SSRS
• Application Security and Secure Coding Practices
• Experience with ShareGate migration projects.
• Experience with code quality and security tools such as Veracode and FxCop.
• Knowledge of DR planning, infrastructure design, and high availability solutions.
• Understanding of firewall, networking, and application communication protocols.
• Experience working within Agile/Scrum environments.