Salesforce Lead

Job Summary

Benefits and Work Environment

• Storyblok provides a monthly remote work stipend and home office equipment package.
• Employees may receive home office upgrades or local coworking space membership after onboarding.
• Benefits include leave, annual holidays, a personal development fund, and international team-building activities.
• The company operates fully remotely with flexible schedules.

Salesforce Architecture and Governance

• Own Salesforce architecture across workflows, objects, fields, permissions, automations, integrations, and releases.
• Translate requirements from RevOps, Marketing Operations, Sales, Customer Success, Finance, and Data into system design.
• Govern fields, objects, flows, validation rules, permission sets, integrations, reporting dependencies, and documentation.

CRM and Marketing Workflows

• Own design for leads, contacts, accounts, opportunities, activities, campaigns, lifecycle stages, routing, renewals, expansions, and handoffs.
• Support lead-to-cash workflows through ownership, required fields, source logic, stage rules, assignment logic, and adoption checks.
• Partner on Account Engagement, campaign data, lifecycle stages, scoring, consent, routing, attribution, and funnel reporting.

Platform Evaluation and Integrations

• Evaluate Salesforce Data 360, Salesforce Marketing Cloud Advanced, Adobe Marketing Cloud, Oracle Responsys, and related CDP needs.
• Lead implementation planning if a future platform is selected, including testing, migration, enablement, and adoption metrics.
• Own Salesforce-side DealHub CPQ integration quality across quotes, approvals, product lines, orders, and reporting.

Release and Data Quality

• Run release management covering intake, solution design, testing, regression, deployment, communication, documentation, and adoption tracking.
• Partner with Data on source-to-report logic across Salesforce, the warehouse, Finance, and leadership reporting.
• Monitor completeness, freshness, duplicates, routing failures, and workflow friction.

Education and Experience

• Bachelor's degree in Information Systems, Computer Science, Business, or a related field, or equivalent practical experience.
• At least 6 years in the Salesforce ecosystem with hands-on administration and solution or architecture ownership.
• Hands-on experience with Sales Cloud, CRM objects, Flow, permissions, and release or change management.
• Experience with Account Engagement, marketing-to-sales workflows, CPQ, external integrations, reporting, and data quality.
• Salesforce certifications are strongly preferred, while CDP and marketing cloud evaluation experience is a plus.
• Demonstrated AI literacy, judgment, critical thinking, systems thinking, communication, and stakeholder management.

Compensation

• The U.S. base salary range is $102,900 to $140,000 yearly.
• Compensation is determined by role scope, job-related skills, experience, education, training, location, and industry benchmarks.
• Some roles may also include a competitive commission structure.

Workplace

• The role offers remote home-based work or funding for a Storyblok coworking space.