Salesforce DevOps Release Engineer

As a DevOps and Release Engineer, you'll own the release management and deployment pipeline across our Salesforce, Boomi, and AWS environments, ensuring changes move safely and predictably from development through production. You'll partner closely with Salesforce developers, integration engineers, and cloud infrastructure teams to build guardrails that catch breaking changes before they reach customers. This role is critical to reducing production incidents caused by uncoordinated changes across interconnected systems. This is a remote role reporting to the Senior Manager of Business Technology. #LI-Remote What Your Responsibilities Will Be Review and validate Salesforce, Boomi, and AWS deployment requests, ensuring change sets are checked for dependency conflicts prior to promotion between environments. Build and maintain CI/CD pipelines using Salesforce CLI, change sets, and GitLab for Salesforce deployments, alongside Terraform for AWS infrastructure provisioning. Troubleshoot deployment failures in coordination with engineering teams and maintain automated rollback procedures to minimize production impact. Own monitoring and alerting dashboards to ensure deployment issues are identified and addressed before they affect customers. Establish and enforce release governance standards including approval gates, dependency checks, environment promotion criteria, and change advisory board (CAB) processes. Define, track, and report on key deployment metrics — deployment frequency, change failure rate, mean time to recovery (MTTR), and lead time for changes — to continuously improve release performance. Partner with security and compliance teams to ensure all deployments meet organizational controls, audit requirements, and regulatory standards. Develop and maintain runbooks, deployment playbooks, and operational documentation to ensure repeatability and knowledge transfer across engineering teams. What You'll Need to be Successful B.S. in Computer Science, Engineering, Information Systems, or a related technical field, or equivalent practical experience. 8+ years of experience in DevOps, release engineering, or a similar role supporting enterprise environments Hands-on experience with Salesforce CLI, change sets, and Salesforce metadata deployments Proficiency with GitLab CI/CD pipelines and Terraform for infrastructure provisioning Experience managing release processes across multiple interconnected systems (Salesforce, Boomi, AWS) Strong troubleshooting skills with the ability to diagnose and resolve deployment failures under pressure Excellent communication and coordination skills to work across multiple engineering teams Experience implementing release governance practices such as approval gates, dependency checks, and rollback procedures Experience leveraging AI-powered tools and automation (e.g., GitHub Copilot, AI-assisted code reviews, or AI-driven testing frameworks) to improve deployment efficiency and reduce manual effort Nice to Have Familiarity with Boomi or similar integration platforms and their deployment processes Experience with Salesforce DevOps Center or third-party Salesforce release management tools (Copado, Gearset, or Flosum) Knowledge of AWS CloudFormation, CDK, or other infrastructure-as-code tooling beyond Terraform Exposure to SRE practices, incident management frameworks (e.g., Firehydrant, Opsgenie), and observability platforms (e.g., Datadog, Splunk) Relevant certifications such as AWS DevOps Engineer, Salesforce Administrator/Developer, or HashiCorp Terraform Associate As a Bar Raiser This role is expected to elevate the organization's DevOps and release engineering capabilities — not simply maintain existing processes. This includes: Holding exceptionally high standards for release quality, deployment reliability, automation, and operational excellence across Salesforce, Boomi, and AWS environments. Driving a culture of "automation first" by continuously eliminating manual deployment activities, reducing operational risk, and improving deployment velocity through scalable CI/CD practices. Using data, operational metrics, and production insights — not assumptions — to improve deployment success rates, release predictability, change failure rates, and recovery times. Simplifying complex cross-platform deployment workflows into standardized, repeatable, and resilient release processes that scale with business growth. Establishing and continuously improving engineering guardrails, including dependency validation, release governance, automated testing, approval gates, rollback strategies, and deployment observability. Mentoring developers, integration engineers, and platform teams on DevOps best practices, release discipline, Infrastructure as Code, and operational excellence to raise engineering maturity across the organization. Challenging existing deployment practices respectfully and driving continuous improvements that reduce technical debt, improve system reliability, and strengthen cross-functional collaboration. Staying current with modern DevOps, platform engineering, cloud infrastructure, and AI-assisted engineering capabilities, introducing practical innovations that improve developer productivity while maintaining security and governance. Leaving every deployment pipeline, release process, operational framework, and engineering standard stronger, more resilient, and easier to operate than before. This role does not simply manage releases — it raises the organization's engineering maturity by improving how software is built, validated, governed, deployed, and operated across interconnected enterprise platforms. As an AI Bar Raiser Avalara is committed to building a workforce that actively leverages artificial intelligence to drive smarter, faster, and more scalable outcomes. In this role, you are expected to raise the AI maturity of our DevOps and release engineering practice: Proactively identify and adopt AI-powered tools that improve deployment pipeline efficiency, such as AI-assisted code review, intelligent test selection, anomaly detection in deployment telemetry, and predictive change risk scoring. Champion the use of AI and automation to eliminate repetitive, error-prone manual release activities — using tools like GitHub Copilot, AI-assisted runbook generation, or LLM-driven incident summarization to accelerate engineering workflows. Evaluate and pilot emerging AI-native DevOps capabilities (e.g., AI-powered observability, automated root cause analysis, intelligent rollback triggers) and bring well-reasoned recommendations to the team. Model responsible AI use — applying AI tools with appropriate governance, validating AI-generated outputs, and maintaining human accountability for all production decisions. Mentor peers on practical AI tool usage within the DevOps lifecycle, helping the broader team develop AI fluency and reducing resistance to adopting AI-assisted workflows. Continuously raise the bar for how AI amplifies engineering capacity — not as a novelty, but as a measurable lever for deployment reliability, developer productivity, and operational excellence. Avalara is an AI-first Company AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability. You’ll bring experience using AI and AI-related technologies, ready to thrive here. You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers. You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too. How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.