Salesforce DevOps Engineer - Senior Associate

Responsibilities

• Analyzing client business needs and translating them into Salesforce Service Cloud DevOps requirements
• Managing assigned workstreams across release planning, deployment support, and configuration changes
• Supporting Salesforce administration, Lightning updates, and Service Cloud enhancements across client environments
• Coordinating source control, versioning, and build automation activities using DevOps tools and pipelines
• Troubleshooting release issues, deployment errors, and environment inconsistencies through structured problem solving
• Interpreting data from development and release activities to inform recommendations and next steps
• Documenting implementation approaches, technical decisions, and operating procedures for project teams
• Reviewing work prepared by junior team members and providing guidance on task execution and deliverable preparation
• Building client relationships by responding to delivery questions and adapting to changing priorities across engagements
• Applying knowledge of Salesforce architecture, enterprise integration, and technology implementation to support service delivery
• What You Must Have
• At least a Bachelor's degree
• At least 3 years of experience
• Oral and written proficiency in English required
• What Sets You Apart
• Preference for at least one of the following fields of study: Computer and Information Science,Management Information Systems
• At least one of the following: Salesforce Certified Administrator; additional Salesforce certifications such as Business Analyst, Advanced Administrator, Platform App Builder, or other role-relevant Salesforce Cloud certifications
• Applying Salesforce DevOps tools across Service Cloud implementations
• Integrating release pipelines, testing, and deployment automation
• Interpreting client needs and translating them into technical solutions
• Mentoring junior team members through complex delivery work