Salesforce Developer - Arabic Speaker
Role Overview
Provides day-to-day support for the organisation's Salesforce platform while contributing to development and enhancements.
The role is split approximately equally between support and development.
The client is a large semi-governmental conglomerate based in Dubai.
Key Skills for This Role
Full Job Posting
Role overview
Provides day-to-day support for the organisation's Salesforce platform while contributing to development and enhancements.
The role is split approximately equally between support and development.
The client is a large semi-governmental conglomerate based in Dubai.
Responsibilities
- Monitor the Salesforce support queue and resolve user tickets within agreed SLAs.
- Troubleshoot and fix bugs across Service Cloud and Sales Cloud; investigate recurring issues and implement permanent fixes.
- Develop and maintain Apex classes, triggers, and Lightning Web Components.
- Configure flows, validation rules, page layouts, profiles, and permission sets.
- Deliver small enhancements and support larger enhancement projects.
- Test changes and support deployments across sandbox and production environments.
- Document fixes, configurations, and enhancements; gather requirements with business users and the applications team.
Knowledge, skills and experience
- At least 4 years of hands-on Salesforce development experience.
- Experience with Apex, Visualforce, triggers, and unit testing.
- Good understanding of Salesforce fundamentals, Apex, and Lightning Web Components.
- Understanding of Service Cloud and Sales Cloud.
- Arabic speaking is a prerequisite.
Contract duration
- Contract role with an initial duration of 12 months; renewable.
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