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Salesforce Business Analyst

Zensar
Pune, IND
Mid · 5+ years experience
Onsite
Discovered 4 days ago
salesforce

Full Job Posting

Qualifications

  • Bachelor's degree in Engineering, Computer Science, Information Technology, Business Management, or related field.
  • 5+ years of Business Analysis experience.
  • Minimum 3+ years of Salesforce Business Analysis experience.
  • Experience working in Agile project environments.
  • Strong communication and stakeholder management skills.

Responsibilities

  • Conduct stakeholder workshops, discovery sessions, and requirement gathering meetings.
  • Elicit, analyze, document, and validate business, functional, and non-functional requirements.
  • Translate business requirements into detailed User Stories, Acceptance Criteria, Process Flows, and Functional Specifications.
  • Facilitate requirement prioritization and backlog grooming sessions.
  • Identify process improvement opportunities using Salesforce capabilities.

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